Operations and Quality Coordinator

Operations and Quality Coordinator

  Not Disclosed

  Schenectady , NY

  12.0 Months

  Not Disclosed

  Not Disclosed

  Energy & Utility

  $25/hour - $30/hour

Job Description

Job Description

Remote Operational Center - Second Look Specialist

Summary

This is technical troubleshooting in Wind Remote Operations Center. This is a shift based role that needs to be performed on campus. Subject to direct operations supervision/prescribed work instructions/systems checking. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Roles and Responsibilities
Able to proficiently perform the remote troubleshooting of wind turbines and other power assets using digital tools.
Read, understand, and execute technical troubleshooting documents.
Document and communicate the technical data consistent with engineering policies and procedures
Adhere to applicable regulatory compliance requirements as applicable.
Provide timely communications/escalate with the respective stake holders on significant issues or developments observed during day to day monitoring
Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools;
Actively manage customer phone support requests


Required Qualifications
Bachelor’s Degree in Engineering, Information Technology, Energy Technologies, Operations or Computer Science from an accredited College or University OR ( an Associate’s Degree from an accredited College OR University with a minimum of 3 years of experience in a technical role) OR (High School Diploma / GED with 4 years of experience in a technical role)
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
Must be willing to work out of an office on a 24/7 rotating shift structure
Ability and willingness to take initiative
Strong Communications skills both verbally and written in English
Ability to sit or stand for extended periods of time.

Required skill set – Technical troubleshooting experience; effective communicator; analytical and detail oriented; preferred but not required: Prefers someone with Engineering troubleshooting

Qualities/skills
Good communication, detail oriented, technical experience. Associates in field is acceptable.


Notes:
Work shift (days/times) – 7pm-7am EST 3 days a week, and 4 hours on overnight between Wed-Thurs. shifts run from Sunday through Wed or Wed 7 PM - Saturday 7 AM
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status