Pharmacy Billing Coordinator

Pharmacy Billing Coordinator

Job Description

Required to be in office 4x's a month as well as for additional meetings as needed.

Description:

Position Summary:

As a Pharmacy Billing Coordinator, you will ensure timely and accurate billing for outstanding claims while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. As part of the billing and reimbursement team, you will work in a fast paced and team focused environment to ensure timely and accurate billing to insurance providers.
We will support you by offering all the tools and resources you need to be successful in a collaborative team based environment.

PAPCC Revenue Cycle Coordinator (Reimbursement department-Billers) will be responsible for calling manufacturers, patients to obtain card that was provided to help with co-pays (patient assistance program card), load this in the system and submit into the billing system.

Individual must work with third party payers, assistance programs and patients. This position requires work within several different operating systems and web based programs to communicate with multiple entities to resolve outstanding issues/claims.

Minimum 1 year experience performing healthcare reimbursement, medical insurance/billing or related work.
Minimum 1 year experience working with healthcare reimbursement systems.

Ability to prioritize daily tasks.
Working knowledge of medical terminology.
Customer service skills with the ability to work in a team environment.
Experience in MS Word, Excel and Outlook.

Duties:
Third party insurance claim billing associated with the dispensing medication and using the bill method required by the payer.
Transmit or submit claims (paper/electronic) to insurance payors for reimbursement.
Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
Maintaining supporting and chronological notes that detail action taken to resolve billing edits.
Maintain patient demographic and insurance information and data collections systems, including all.
Complete billing reports, queues, or diversions according to payer and company policy guidelines
Research and respond to insurance companies and governmental payors regarding billing issues or related questions by telephone, via the internet, and in writing.
Contact patients, physician's offices or insurance carriers as needed in order to expedite billing claims.

Required Qualifications:
1+ years of Healthcare Insurance related experience.
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.

Preferred Qualifications:
Insurance billing or collections experience.
Customer service in a healthcare environment.
Experience working in a healthcare reimbursement system.
Effective customer service skills and experience that shows ability to work in a team environment.
Attention to detail.
Ability to utilize analytical skills.
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail.
Ability to communicate with clientele in a professional manner; both verbally and written.

Education:
Verifiable High School diploma or GED is required.


Notes:
Mon-Fri 8a-4:30p

Must be able to commute to the office.

Required to be in office 4x's a month as well as for additional meetings as needed.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status