Description: As a Pharmacy Technician, you will focus on refill calls, set up deliveries to patients, answer phones, and process, fill, and ring out prescriptions. In addition, you will work closely with others to process prior authorizations, copay assistance, and benefits verification. When we think about our team of Pharmacy Technicians what comes to mind is open to challenges, enthusiastic, dependable, empathetic, and hard working. We are looking for technicians with similar traits to join our legendary team to support patients and pharmacists alike and do whatever needs to be done for the needs of the business. In order to be successful in this role you will deal with a diverse customer base in a friendly and confident manner, work in a team environment and always be given the chance to learn & grown in your career. You should be motivated, organized, detail-oriented, and have excellent communication skills along with the ability to learn new operating systems, pharmacology, and medical technology.DutiesAssists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services. ExperiencePrior Relevant Work Experience1+ years of Pharmacy Technician experience.Basic computer skills including word processing and spreadsheet utilization.Excellent customer service skills (written and verbal) a must.Specialty Pharmacy experience is a plus.Essential QualificationsWorking knowledge of problem solving and decision making skills EducationVerifiable High School diploma or GED is required.Preferred Qualifications:National Certification PTCB or ExCPTRequired Qualifications:1+ years of Pharmacy Technician experience Valid Pharmacy Technician License in MANote:Monday-Friday, rotating shifts between 8-4:30 or 9:30-6Open Monday - Friday 8am to 6pm and closed on the weekends and for national holidays. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
As a Pharmacy Technician, you will focus on refill calls, set up deliveries to patients, answer phones, and process, fill, and ring out prescriptions. In addition, you will work closely with others to process prior authorizations, copay assistance, and benefits verification. When we think about our team of Pharmacy Technicians what comes to mind is open to challenges, enthusiastic, dependable, empathetic, and hard working. We are looking for technicians with similar traits to join our legendary team to support patients and pharmacists alike and do whatever needs to be done for the needs of the business. In order to be successful in this role you will deal with a diverse customer base in a friendly and confident manner, work in a team environment and always be given the chance to learn & grown in your career. You should be motivated, organized, detail-oriented, and have excellent communication skills along with the ability to learn new operating systems, pharmacology, and medical technology.DutiesAssists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs.Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays.Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends.Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes.Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates.Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals.Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience.Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services.Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services.
Experience
Prior Relevant Work Experience1+ years of Pharmacy Technician experience.Basic computer skills including word processing and spreadsheet utilization.Excellent customer service skills (written and verbal) a must.Specialty Pharmacy experience is a plus.Essential QualificationsWorking knowledge of problem solving and decision making skills
EducationVerifiable High School diploma or GED is required.Preferred Qualifications:National Certification PTCB or ExCPT
Required Qualifications:1+ years of Pharmacy Technician experience
Valid Pharmacy Technician License in MA
Note:Monday-Friday, rotating shifts between 8-4:30 or 9:30-6
Open Monday - Friday 8am to 6pm and closed on the weekends and for national holidays.
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email