Planned Activity Project Manager

Planned Activity Project Manager

Job Description

Planned Activity Project Manager

As a Planned Activity Project Manager, you will be responsible for:
Manages all preventative maintenance and mandatory update work in accordance with contractual obligations and due date assignments.
Responds to incoming customer requests for planned activity scheduling and makes outgoing contact in order to ensure all end to end activities occur ahead of system-specific due date.
Manages engagement milestones to ensure on time completion and identify actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for maintenance performance.
Reacts to changing priorities and capable of engaging with customers and internal partners to reschedule planned work when required.
Provides reports on progress and actions on a regular basis by researching, documenting, and presenting findings.

The Key Working Relationships for this position:
Contacts are with a diverse multi-national audience including all 13 Client Business Lines, Business Areas, External Customers, Regional Support Center, Customer Care Center, Education Services, CSML, Finance, Services Marketing, Customer Administration, Business Process Engineering (Quality) and Regulatory Affairs.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with the client
Knowledge of SAP a plus but not required
You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
Strong communication skills needed, both verbal and written

Required skills to have for the success of this role
Bachelor’s degree or equivalent experience required
Be able to demonstrate the ability to handle semi-complex to complex projects and determine the critical path to improve timely performance
Independently perform important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly defined issues.

Notes:
Hybrid working 3+ days in the office.

Shifts:
8am-5pm
9am-6pm
10am-7pm

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.