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Process Engineer

100% Remote (Within US) 2.5 Months
Full-Time $17-$22/hr





Accepted: .doc, .docx, .pdf, - max 20MB
Posted: Jul 24, 2026
Ref: SMRIPE6

Position Overview


A Brief Overview
As a Process Engineer, Strategic Process Improvement/Operations for the client, you will report to the Lead Director, Operations/Strategic Process Improvement who will drive the strategy and execution outcomes of the Process Excellence team. You will work across the client focusing on process improvement, driving change across multiple business verticals, and program management across applicable business verticals. You will be responsible for delivering process maps, gap analysis, defect identification, and problem solutioning. You'll assist with leadership updates and collaboration across the enterprise and business units as the strategy evolves.

Duties/Responsibilities:
Clarify purpose and define process start/end points
Identify stakeholders, SMEs, and decision owners
SME interviews and working sessions
Review existing SOPs, job aids, policies
Map each step (include handshakes, tooling, timing, etc)
List process steps as RACI rows
Identify roles or stakeholders as columns
Assign Responsible, Accountable, Consulted, Informed
Walkthroughs with SMEs and leaders
Confirm step accuracy and accountability
Resolve conflicts around ownership
Adjust map and RACI based on feedback
Finalize and publish process map and RACI
Link artifacts to SOPs, training, or governance processes
Confirm process owner and review cadence
Define how updates will be managed

Required Qualifications
At least 5 years of Healthcare experience.
5+ years of process improvement and program management experience.
5 or more years experience working in either matrix environments or high-collaboration organizations.
Lean or LSS equivalent certification.
Superior communication skills and experience communicating at all levels of the organization, including the Executive Leadership Team.
Experience building, developing, and leading high performing teams both directly and indirectly.
Experience driving long term strategies while delivering on near team objectives.
Some travel will be required, but likely less than 25%

Preferred Qualifications
Pharmacy Benefit Management Experience

Education
Bachelor's Degree Required

Notes:
100% Remote - can be located anywhere in MST, CST, or EST Time Zones but must work EST hours.
Mon-Fri 9:30am-6pm EST; hours can be flexible based on manager discretion


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow
VIVA is faster, easier and you still have complete control

Process Engineer

Reference Number: SMRIPE6
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