Program Manager

Program Manager

Job Description

Description:

The Program Manager will be responsible for temporarily managing one or more established the client programs that serve faculty, staff or students. Represents program to public, University community and those served by the program. Ensures that program and service delivery objectives are met while under management. Responsibilities may include, but are not limited to forecasting revenues and expenses, creating a budget for the program, allocating resources from one area of the budget to another with limited review, negotiating with external suppliers, signing contracts of significance on behalf of the program, creating and implementing department systems, practices, policies and procedures, and developing and maintaining internal and external constituent relationships. The Manager will maintain and use files, records, materials and digital content about the program. Candidate should have 3+ years of program management experience in a large scale, complex higher education or non-profit setting.


Additional Job Details
Position Summary:

Reporting to the Director, the Leadership Initiative (LI) Manager plays a strategic role in advancing the mission of the Initiative by overseeing program development, research activities, major initiatives, and communications. A key responsibility of this role is leading the planning and implementation of the LI’s 25th Anniversary, including multi-year programming, faculty engagement, historical documentation, and high-visibility convenings.

Responsibilities include:
LI 25th Anniversary Project Management

Lead the planning, development, and execution of the LI’s 25th Anniversary programming, including conferences, symposia, special exhibits, and faculty convenings.
Manage complex, multi-stakeholder projects from conception to completion, ensuring alignment with LI priorities and client strategic goals.
Oversee timelines, vendor relationships, and communications associated with major projects.
Provide day-to-day management and coordination for project teams, including assigning tasks, monitoring progress, and ensuring high-quality outputs.
Develop visual and digital assets, including infographics, data visualizations, and research-related graphics.
Research Management & Content Development
Partner with the LI Director and affiliated faculty to coordinate and support LI’s research initiatives and long-term research agenda.
Oversee systems for tracking research activities, including content development pipelines, project deliverables, and documentation of intellectual outputs.
Manage and update LI program content development reports, analyzing rating trends to inform curriculum and program recommendations.
Maintain organized, accessible repositories of research materials, historical documents, data, and assets related to LI’s mission and 25th Anniversary initiatives.
Support the development of reports, white papers, digital content, and other knowledge dissemination materials.
Identify and explore a wide range of research questions aligned with faculty interests and LI’s intellectual strategy.
Develop articles and practitioner-focused writing for outlets such as client Business Review.
Perform additional research-related duties as assigned.
Communications & Digital Presence
Manage LI’s online and digital presence, including LinkedIn page, LI website content, updates, design oversight, and functionality monitoring.
Draft and edit communication products such as webpages, newsletters, email campaigns, event materials, and social media content.
Coordinate with client and Executive Education Marketing & Communications and external vendors to ensure timely production of digital and print materials.
Administrative Support
Manage administrative operations supporting LI programs, including program development, meeting coordination, and faculty support.
Serve as a primary point of contact for faculty, students, executives-in-residence, alumni partners, and external organizations.
Build and maintain relationships with units across client (e.g., DRFD, Marketing & Communications) to support collaborative research and programming.

Basic Qualification

BS/BA degree required, with 8+ years of proven ability to perform research, manage projects independently, and manage staff.
Proficiency in Microsoft Office Suite; advanced Excel skills required.
Proficiency with Qualtrics required, including survey creation, data management, and reporting dashboards.
Strong attention to detail, sound judgment, and ability to handle confidential information.
Demonstrated ability to work effectively with students, faculty, colleagues, external partners, and other stakeholders.
Exceptional organizational skills, with the ability to manage multiple complex projects simultaneously.
Strong written and verbal communication skills.
Additional Qualifications and Skills
Master’s degree in a related field

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status