Remote
Description:
Project Manager – User Acceptance Testing (UAT) & Business Readiness
The Senior Project Manager, 3rd Party Vendor Testing & Business Readiness, is responsible for driving business readiness and execution across testing phases (SIT and UAT), as well as supporting cutover and deployment coordination for client’s Enterprise Resource Planning and financial systems, with third-party vendors within the Foundation Program.
Ensure that business stakeholders, vendors, and cross-functional teams are prepared, aligned, and able to execute within defined testing windows, with a strong focus on test phase entry, execution quality, and exit readiness.
For System Integration Testing (SIT), the role operates in partnership with the consulting partner, who leads SIT planning and execution. This role ensures that business readiness inputs and coordination with internal technical teams are aligned, but does not directly manage SIT execution.
This role specifically supports third-party vendors and trading partners that integrate with or utilize client's ERP and enterprise systems, ensuring their readiness to successfully execute testing, cutover, and operational transition, reporting to the 3rd Party Vendor Senior Program Manager and is accountable for execution discipline, readiness tracking, and escalation of risks impacting testing, cutover, and go-live outcomes.
The role also supports broader GPO initiatives and business readiness activities required for separation and independence from Baxter, ensuring operating teams are prepared to execute independently at go live.
What You Will Be Doing
Test Phase Entry & Readiness Management (SIT & UAT)
Drive business readiness for entry into testing phases, ensuring required prerequisites are met
Partner with the consulting partner leading SIT to:
Validate business readiness inputs
Ensure alignment with internal technical teams
Confirm business participation is planned and understood
Ensure readiness for UAT ownership and execution, including:
Defined business test scenarios and scope
Confirmed business SMEs and testers
Facilitate regional readiness reviews to confirm preparedness across business teams
Identify readiness gaps and drive actions to closure prior to phase entry
Test Execution Coordination (Business-Focused)
Lead coordination of business-side execution during SIT (as needed) and UAT (primary) in collaboration with BRT UAT lead
Ensure active participation from:
Business testers and SMEs
Process owners
Vendor participants
Monitor execution from a business readiness and participation standpoint, including:
Engagement levels
Test progress
Alignment to expected outcomes
Coordinate across regions to ensure consistent testing execution and visibility
Defect Coordination & Business Validation
Collaborate with Coordinate business triage and prioritization of defects identified during testing
Ensure defects are clearly documented with business impact and severity
Facilitate alignment between:
Business teams
Technical delivery teams (owned by technical PM)
Vendors
Track defect progress and ensure resolution aligns with business acceptance criteria
Support validation of fixes from a business functionality and operational perspective
Test Exit & Readiness Confirmation
Drive structured exit from testing phases, ensuring defined exit criteria are met
Confirm business validation of:
End-to-end process functionality
Data integrity and expected outcomes
Operational readiness to proceed
Identify and document:
Open risks
Deferred defects
Readiness gaps
Provide fact-based inputs into go / no-go decision discussions
Cutover & Deployment Coordination (Business Readiness Focus)
Support planning and coordination of cutover and deployment activities from a business readiness perspective related to third party vendors
Partner with:
Business Readiness Team (BRT) workstreams
Consulting partner
Technical and integration leads
Vendors
Ensure business and vendor teams are prepared for:
Cutover activities
Deployment timelines
Transition to operations
Track dependencies between testing outcomes and cutover readiness
Identify and escalate risks that may impact deployment or go-live stability
Cross-Functional Coordination & Readiness Assurance
Coordinate across global regions and cross-functional teams to ensure aligned execution
Serve as the primary bridge between:
Business teams
Consulting partner
IT and integration teams
Third-party vendors
Business Readiness Workstream leads
Program Leadership
Drive consistency in business execution across regions
As needed, support cross-initiative business readiness efforts aligned to separation and Day 1 independence, ensuring outcomes enable confident go-live decisions.
Program Tracking, Governance, & Reporting
Maintain visibility into:
Business readiness status
Test execution progress
Defects, risks, and dependencies
Own business-side RAID tracking for testing and readiness execution
Partner with Senior Program Manager on providing structured, fact-based reporting of project execution, status, readiness, and risks
Support governance forums with accurate updates and escalation inputs
Align activities with broader delivery, cutover, and readiness plans
Identify readiness risks early and drive timely corrective action
What You Will Bring
Qualifications & Experience
8–12+ years of experience in project management in complex, cross-functional environments
Exposure to large-scale ERP or enterprise transformation programs
Proven ability to coordinate global business stakeholders and vendor participation
Strong understanding of business processes and end-to-end operational flows
Proven ability to mobilize, influence, and hold cross-functional stakeholders accountable
Comfort operating in complex, fast-paced, and ambiguous environments
Success Profile
Drives business accountability and engagement in project execution
Ensures readiness for phase entry, quality during execution, and integrity at exit
Provides clear, structured, fact-based visibility into readiness and risk
Effectively partners, influences, and collaborates with cross-functional and diverse teams without owning technical delivery
Anticipates and mitigates risks impacting testing, cutover, and go-live readiness
Notes:
REMOTE
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status