This position is a project manager in the client section supporting child support systems. Project duties will include project management/ coordination, direction, guidance and consultation of multiple projects using waterfall, agile and hybrid agile methodologies. Project duties will also include PMO support tasks such as managing action items and backlog, tracking risks and issues, preparing instructions, preparing meeting agendas and minutes, preparing and managing communication plans, assisting with process improvements, tracking resource allocation, preparing status reports, managing work plans, and serving as a liaison between business and technical partners.

Candidates must have experience with supporting application development for large complex systems (e.g. Health and Human Services, Insurance, Banking, etc.). This position also requires knowledge of and experience with systems analysis and design techniques; estimates for analysis, design, programming, testing and implementation tasks; and methods used to develop, install, and maintain large complex information data systems. This position requires knowledge of and experience with project management techniques and automated project management tools used to create detailed project plans and support Program Management Office functions including Microsoft Office Suites. Requires knowledge and understanding of standard project management industry practices such as the PMI's framework. Understands business and technical objectives of a project and works with project team and sponsor and has experience documenting risks and developing mitigation plans. Identifies, tracks, and ensures resolution of issues and removal of barriers. Preference will be given to qualified candidates with experience in Child Support business area and/or multi-year projects with the client reporting requirements.

Project Details:
This position will be working to provide project management services to support the prioritized projects of the client Child Support program. The child support program is working on a modernization effort for the program and related technology systems. This position will provide project management support to the Child Support Modernization project and any other prioritized work assignments.


Mandatory Qualifications:

Qualification - Desired Experience
Experience with creation of detailed workplans using automated tools - 10 years
Excellent oral and written communication skills - 10 years
Experience in Technical Writing and Documentation - 10 years
Application Development and Support project management– all phases of the systems development life cycle – supporting a large system (Health and Human Services, Insurance, Banking, etc.) - 8 years
MS Product experience (Excel, Outlook, Project, Word) - 10 years
Experience with system modernization projects - 3 years
Experience completing Unit/Development Testing, Systems Testing, and Supporting User Acceptance Testing - 5 years
Experience with sharepoint including administering access. - 2 years
Experience working with a business customer to document requirements, analysis, and design deliverables - 10 years
Experience with project management related to data conversion and data management. - 3 years

Optional Qualifications:

Qualification - Desired Experience
Knowledge and experience with child support system certification - 3 years
Experience executing and documenting the Test Deck for IV-D system Certification - 2 years
Financial and Case Management Child Support Enforcement: Systems development and maintenance experience - 3 years
Experience with an ALM tool (Azure DevOps, JIRA) - 3 years

Top skills:
Application Development and Support project management– all phases of the systems development life cycle – supporting a large system (Health and Human Services, Insurance, Banking, etc.) (8+ years)
Experience with system modernization projects (3+ years)
Experience working with a business customer to document requirements, analysis and design deliverables (10+ years)
Excellent oral and written communication skills

Nice to have skills:
Knowledge and experience with child support system certification
Experience executing and documenting the Test Deck for IV-D system Certification
Financial and Case Management Child Support Enforcement: Systems development and maintenance experience
Experience with an ALM tool (Azure DevOps, JIRA)

Notes:
90-100% remote but can require staff to come onsite as necessary with sufficient notice.
Onsite work is not likely, but candidate should be prepared to come onsite if required.
Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager)