Description :The client is seeking a highly skilled project manager/business analyst (PM/BA). Currently, client is seeking a contractor to manage in-progress online customer chat and multiple data analytics projects across several client divisions. The planning phase of these projects will include coordinating work across client and external vendors.At a high level, the resource will initially work on the online customer chat and data analytics projects as identified by the client. If additional projects are identified and funds are available, resource will be assigned to other projects across the client.Sample TasksProvide leadership and coordination for project that will involve client staff and perhaps others.Research technology requirements; identify tools and resources needed/available.Provide impact analysis on, for example, the call center.Build a list of statute, policy, and procedures necessary for a successful undertaking.Identify how users would be on-boarded and supported.Develop a projected budget that would include initial and ongoing technology, staffing, maintenance, and support.Document how client could proceed and meet Federal requirements.Provide knowledge transferDesired SkillsFive (5) years of experience as a senior Project ManagerThree (3) years of experience as a senior Business AnalystTwo (2) years of experience working in a government setting with multiple stakeholders and users.Experience working with law enforcement systems and practices.Experience compiling a report for executive review.Note :Resource will follow client policies for working on site.Currently it is a hybrid model and is subject to change.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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