Service Upgrades Project CoordinatorThis is a role well suited to an ambitious professional, looking for the next step in their career.
As an client Project Coordinator, you will be responsible for:
Coordinating and scheduling client Upgrades in accordance with contractual obligations, revenue projections, and due date assignments.Managing project milestones to ensure on-time completion and proactively identifying actions required to keep them on track, including customer milestones such as proactive scheduling and required room availability for update performance.Simultaneously managing multiple client revisions/projects at any given time.Providing reports on progress and actions on a regular basis by researching, documenting, and presenting findings.Responding to internal and external customer inquiries received through the Updates Management Team Mailbox.
The Key Working Relationships for this position:Contacts are with a diverse multi-national audience including all 13 Invivo/Invitro Business Lines, Business Areas, External Customers, Regional Support Center, Customer Care Center, Education Services, CSML, Finance, Services Marketing, Customer Administration, Business Process Engineering (Quality) and Regulatory Affairs.
This position may suit you best if you are familiar with what is below, and would like to do develop your career with client Knowledge of SAP a plus but not required
Ability to handle semi-complex to complex projects and determine the critical path to improve timely performance.Strong communication skills needed, both verbal and written.Required skills to have for the success of this roleBachelor’s degree or equivalent experience requiredIndependently perform important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly defined issues.Notes:7AM-4PM / 8AM-5PM / 9AM-6PM
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.