Maintain accuracy of provider information in core internal and member facing systems. Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accuracy. Requires the data entry of updates to internal provider systems with a 95% or greater accuracy rate.The Job Requirements are as follows:-Ability to focus on completing all assignments on time and with the expected level of quality (quality rating of 95% or higher) in a high-volume production environment Ability to quickly learn moderately complex business rules -Ability to quickly learn moderately complex computer systems that support the business area and processes Ability to assimilate quickly into a team setting and display a high level of teamwork Ability to establish strong business relationships Expert written and verbal communication skills Professional in appearance and demeanor High attention to detail Fully proficient in use of MS-Office-Office experience either through internships or work after graduationCandidate is smart, driven, and has a "can do" attitudeHS Diploma/GED required- education verification not requiredSome college or college degree preferred.Preferred Qualification(s) Knowledge of basic insurance/medical terminology, 2-3 years exp.Note :During the training phase worker will be onsite 5 days, we will move them to flex once we are comfortable they can work independently. (3 days in office, 2 days WFH). Candidates must have thier own or supplier issued equipment to work from home. Otherwise they will remain onsite.Richardson or Houston offices only.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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