EMIT QA AnalystThe Quality Assurance (QA) Analyst champions quality across the full Software Development Life Cycle (SDLC), partnering with project teams to find and resolve defects early and often. The role owns QA activities for IT development and deliverables, including manual and automated testing, test data creation, and defect triage. On smaller projects, the QA Analyst also helps gather requirements.We're looking for someone who brings fresh ideas and proven best practices from past roles, especially in using AI to improve testing efficiency, coverage, and overall quality. The ideal candidate will help shape and modernize our QA approach as we continue to evolve our testing capabilities.We are seeking candidates with strong QA and business analysis experience, knowledge of SDLC/STLC methodologies, SQL and data validation skills, experience with test automation tools, and the ability to leverage AI capabilities to improve testing efficiency and coverage. Experience with AccelQ, Facets, and healthcare or managed vision care environments is preferred.Project Scope: Run the business activities for our Client and Broker portalsRequired Skills & QualificationsMinimum 8 years of experience in a similar role, with a background in quality assurance and business analysisSolid understanding of software testing life cycle (STLC) activities, test architecture fundamentals, and black-box and grey-box test design principlesKnowledge of manual and automated testing for UI, back-end/batch, and data conversion/ETLWorking knowledge of databases, with the ability to write, run, and interpret SQL queries to support data development and researchExperience managing test environments and test data across multiple environmentsStrong analytical, critical-thinking, and problem-solving skillsExperience with test automation and performance testing toolsExperience in AI tools for creating test cases and dataAbility to prioritize and manage multiple tasks and projects at onceExcellent written, verbal, and listening skills, plus strong presentation and documentation skillsStrong organizational and teamwork skills, with the ability to coordinate across a diverse, fast-moving environmentExperience with Jira, Confluence (or similar), and Microsoft Office applicationsNice to HaveTest automation leveraging AccelQSecurity testing experienceExperience writing requirementsExperience with FacetsBroad knowledge of or experience in managed vision care, healthcare, or retailDesire to reach outside the testing role and assist with requirements-gatheringNotes:Hybrid - 3x a weekWork hours: 40 hours per week.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.