Description:Supports quality global team by managing all aspects of quality projects, including but not limited to, planning, strategic management, implementation, scheduling, budgeting, simplification, communication, training, etc. Responsible for leading and coordinating project team’s overall performance, scope, budget, and deliverables. Supports communication from global to local teams. Collaborates with local, regional, and global teams to facilitate projects and communications.Essential Duties and ResponsibilitiesThis section contains a list of five to eight primary responsibilities of this role account for 95% or more of the work. The incumbent will perform other duties assigned.Quality Assessment and Performance Improvement (QAPI)Responsible for managing (planning, oversight, implementation, and evaluating) quality projects related to QAPICollaborates with project stakeholders for QAPI process including internal and external suppliers to QAPI and customers of QAPIEnsures projects meet QAPI requirements and standards as defined by global QMSEnsures that projects that result in changes to the QAPI process are communicated to those impacted and that the necessary training occurs to properly implement those changes.Clinical Operational, Education, Quality Staff Management (if applicable)Consults with clinical team to ensure thar projects align with clinical objectives and processes.For projects resulting in changes to quality functionality, creates, implements, and participates in training for the new solution or technologyAssist the global quality in developing project management skills within the quality teamPolicies and ProceduresCoordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetDevelop a detailed project plan to monitor and track progressResponsible for tracking projects from implementation to execution stages and to analyze the successful completion of short and long-term goalsWith oversight from RCS Global Quality Director create timelines for multiple implementations in different geographiesSupports adherence to project timelines by working with the team to meet milestone dates for project completion by deadlinePerforms administrative oversight of projects via planning, financial and digital asset management systemsSchedules and leads internal project status meetings and reviewsAssess the effectiveness of implemented projects through validated tools, including surveys, cost analysis, schedule adherence, stakeholder satisfaction, achievement of business case, etc.Manage changes to the project scope, project schedule and project costs using appropriate verification techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksCreate and maintain comprehensive project documentationMeet with clients to take detailed briefs and clarify specific requirements of each projectDelegate project tasks based on individual strengths, skill sets and experience levelsUse and continually develop leadership skillsAttend conferences and training as required to maintain proficiencyPerform other related duties as assignedDevelop comprehensive project plans to be shared with clients as well as other staff membersDevelop spreadsheets, diagrams and process maps to document needsNotes:ShiftUSA-1VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Supports quality global team by managing all aspects of quality projects, including but not limited to, planning, strategic management, implementation, scheduling, budgeting, simplification, communication, training, etc. Responsible for leading and coordinating project team’s overall performance, scope, budget, and deliverables. Supports communication from global to local teams. Collaborates with local, regional, and global teams to facilitate projects and communications.Essential Duties and ResponsibilitiesThis section contains a list of five to eight primary responsibilities of this role account for 95% or more of the work. The incumbent will perform other duties assigned.Quality Assessment and Performance Improvement (QAPI)Responsible for managing (planning, oversight, implementation, and evaluating) quality projects related to QAPICollaborates with project stakeholders for QAPI process including internal and external suppliers to QAPI and customers of QAPIEnsures projects meet QAPI requirements and standards as defined by global QMSEnsures that projects that result in changes to the QAPI process are communicated to those impacted and that the necessary training occurs to properly implement those changes.Clinical Operational, Education, Quality Staff Management (if applicable)Consults with clinical team to ensure thar projects align with clinical objectives and processes.For projects resulting in changes to quality functionality, creates, implements, and participates in training for the new solution or technologyAssist the global quality in developing project management skills within the quality teamPolicies and ProceduresCoordinate internal resources and third parties/vendors for the flawless execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetDevelop a detailed project plan to monitor and track progressResponsible for tracking projects from implementation to execution stages and to analyze the successful completion of short and long-term goalsWith oversight from RCS Global Quality Director create timelines for multiple implementations in different geographiesSupports adherence to project timelines by working with the team to meet milestone dates for project completion by deadlinePerforms administrative oversight of projects via planning, financial and digital asset management systemsSchedules and leads internal project status meetings and reviewsAssess the effectiveness of implemented projects through validated tools, including surveys, cost analysis, schedule adherence, stakeholder satisfaction, achievement of business case, etc.Manage changes to the project scope, project schedule and project costs using appropriate verification techniquesReport and escalate to management as neededManage the relationship with the client and all stakeholdersPerform risk management to minimize project risksCreate and maintain comprehensive project documentationMeet with clients to take detailed briefs and clarify specific requirements of each projectDelegate project tasks based on individual strengths, skill sets and experience levelsUse and continually develop leadership skillsAttend conferences and training as required to maintain proficiencyPerform other related duties as assignedDevelop comprehensive project plans to be shared with clients as well as other staff membersDevelop spreadsheets, diagrams and process maps to document needsNotes:ShiftUSA-1
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