DESCRIPTION:Participates in assigned activities of the Shipping/Receiving section. Work includes activities related to the receipt of specimens/samples which includes preparation and shipping of specimen/sample collection kits and shipping containers; receiving supplies; follows state and federal regulations, quality assurance and administrative procedures; and assists with send outs.Displays professional demeanor in all situations with customers and summarizes dialogue to show understanding in customer service.Receive packages for delivery and infectious and/or hazardous samples for testing, verify condition and paperwork and enter/verify samples in LIMS and prepare for testing sections.Meticulously document activities, notify leadership of concerns and out of specification readings or activities.Ensures that the customer service needs of submitters, programs and laboratory staff are met during hours of operation. Communicates with submitters and program staff to provide information regarding specimen and sample submission and to resolve problems with shipments.Knowledge of:Extensive laboratory terminologyShipping, handling, and labeling requirements for sending and receiving collection kits and specimensLaboratory proceduresSafe handling and decontamination of biological and chemical wasteQuality control and quality assurance practicesSkill in:Computer data entry / writing skillsOrganizational skillsRecord keepingEfficient and safe operation of office and laboratory equipment.Effective communication.Computer operation, including: network procedures, Microsoft Office including Word and Excel, Google cloud software including Gmail, Docs, Sheets, Drive, Calender and Hangouts, internal laboratory information management system (LIMS).Data entry, data retrievalAbility to:Communicate with staff, supervisors and managersMulti-taskWork independentlyLearn personnel policies and procedures.Perform manual tasks necessary for receiving packages.Problem solve.Learn analytical services provided by our laboratory, the client provide these services to, and the proper collection kits and laboratory forms required for submissions.Assist the general public, couriers and laboratory staff with problems concerning laboratory specimens.Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.Required SkillsExperience with Laboratory Information Systems (LIMS)Experience Shipping, handling, and labeling requirements for sending and receiving collection kits and specimensPreferred SkillsReceiving Experience in a LabExperience handling potentially infectious materialNotes:8:00 AM - 5:00 PMVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
DESCRIPTION:Participates in assigned activities of the Shipping/Receiving section. Work includes activities related to the receipt of specimens/samples which includes preparation and shipping of specimen/sample collection kits and shipping containers; receiving supplies; follows state and federal regulations, quality assurance and administrative procedures; and assists with send outs.Displays professional demeanor in all situations with customers and summarizes dialogue to show understanding in customer service.Receive packages for delivery and infectious and/or hazardous samples for testing, verify condition and paperwork and enter/verify samples in LIMS and prepare for testing sections.Meticulously document activities, notify leadership of concerns and out of specification readings or activities.Ensures that the customer service needs of submitters, programs and laboratory staff are met during hours of operation. Communicates with submitters and program staff to provide information regarding specimen and sample submission and to resolve problems with shipments.Knowledge of:Extensive laboratory terminologyShipping, handling, and labeling requirements for sending and receiving collection kits and specimensLaboratory proceduresSafe handling and decontamination of biological and chemical wasteQuality control and quality assurance practicesSkill in:Computer data entry / writing skillsOrganizational skillsRecord keepingEfficient and safe operation of office and laboratory equipment.Effective communication.Computer operation, including: network procedures, Microsoft Office including Word and Excel, Google cloud software including Gmail, Docs, Sheets, Drive, Calender and Hangouts, internal laboratory information management system (LIMS).Data entry, data retrievalAbility to:Communicate with staff, supervisors and managersMulti-taskWork independentlyLearn personnel policies and procedures.Perform manual tasks necessary for receiving packages.Problem solve.Learn analytical services provided by our laboratory, the client provide these services to, and the proper collection kits and laboratory forms required for submissions.Assist the general public, couriers and laboratory staff with problems concerning laboratory specimens.Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.Required SkillsExperience with Laboratory Information Systems (LIMS)Experience Shipping, handling, and labeling requirements for sending and receiving collection kits and specimensPreferred SkillsReceiving Experience in a LabExperience handling potentially infectious materialNotes:8:00 AM - 5:00 PM
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