Family Safety Receptionist providing administrative assistance to the client for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.Answer Incoming CallsAnswer door and assist clients/families that come to the officeOutgoing / Incoming Mail Delivery – Postage MachineTidy up Play Room (when used)Closure LettersCase Filing (file)Forms (use Share Drive)Assist with employee interviewsAccept Supply Deliveries (put in supply room)Blue Book (keep stocked)Deliver Faxes (end of day)Replenish Copier Paper (end of day)Empty Recycle Boxes (end of day Tuesday and Friday)Skill - Required / Desired - Amount of ExperienceAbility to speak and understand English - RequiredAbility to use office equipment, postage machine, copier, fax machine - RequiredStrong job tenure in professional office environment - Required - 2 YearsExperience with customer facing customer service in a professional environment - Required - 1 YearsProfessional appearance and courteous to customers - Highly desiredExperience in mail room processes and machines - Highly desiredExperience assisting with employee interviews - Highly desiredExperience with supply management - Highly desiredExperience using Share Drive - DesiredNotes:OnsiteM-F, 8-5PM
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.