Position Overview:Client repair experts analyze, repair, maintain and optimize client products - drives, automation, industrial computers and PC-based (PCbA) hardware.Our team of repair technicians ensure products are repaired in order to meet our delivery options - 24hr exchange process, 3-day express repair or 5-day standard repair for many products.This position reports to the Production Manager of the Repair Department.Responsibilities:Implements activities within a repair operation to meet delivery, quality, and cost objectives.Plans and executes repair of motor, drives and CNC controls by analyzing technical problems with the product.Completes mechanical and/or electronic repairs and executes test procedures to ensure product functionalityMaintains technical documentation for repair processes and test equipment.Fosters a work environment that supports a “Zero Harm Culture”, implements company policy, and promotes active engagement of positive work practices to ensure high morale and safety amongst the team.Develops a continuous improvement mindset mentality, to improve upon key performance metrics. This includes processes associated with repair costs, repair time and repair quality using PDCA green cards.Interfaces with customer service and logistics departments to inform customer of any delays or difficulties associated with a repair that changes the customer original expectations of the repair.Ensures products are cleaned and repaired to a “like new” condition. When a “like new” condition is not achievable, be the eyes of the customer to render options to supervision.Makes economic decisions on active repairs to continue with the repair or scrap the repair. Thus, optimizing repair times & material usage needed for “off the shelf” deliveries.Required Knowledge/Skills, Education, and Experience:AAS Electronic Technology degree or equivalent combination of education and experience.Typically, 3-5 years of successful experience in Electronic Troubleshooting.Preferred Knowledge/Skills, Education, and Experience:Proficient in soldering, testing, and troubleshooting electronic components.Knowledge of Electronic Test Equipment (DMM, Oscilloscopes, and power supplies).Reading schematics and assembly drawingsMicrosoft Office ApplicationsKnowledge of Six Sigma & LEAN methodologiesNotes:Hours 7am - 3:30pm M-F
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