Retail Training Support Associate

Retail Training Support Associate

Job Description

Travel Retail Support Associate:

We are seeking for a junior candidate, who can assist up primarily with the following responsibilities:
Training in-store staff on client product and brand knowledge (LATAM & NA)
Supporting the marketing manager with the in-store visual refresh process in the Americas (LATAM & NA)

KEY RESPONSIBILITIES

Training
Deliver engaging in-store training sessions on brand values, products, and key selling points
Adapt training content to different store teams depending on the needs.
Maintain strong relationships with store teams and store management

Marketing Support
Support in-store visual refreshes according to brand and campaign guidelines
Coordinate with store teams to ensure smooth and timely execution
make sure all stores have the most updated brand visuals and keep our database updated

REQUIREMENTS
Excellent verbal and written communication skills.
English and Spanish is essential (Portuguese is a plus).
Strong presentation and interpersonal abilities.
Capacity to quickly learn and confidently present brand and product information.
Basic understanding of marketing, branding, or visual merchandising principles.
Good time management skills
Strong attention to detail and ability to follow brand guidelines

EDUCATION
High School Diploma or GED

Since the candidate will be interfacing with customers and agencies outside our organization, we would prefer candidates with intermediate experience. While specific Travel Retail knowledge is not required, familiarity with the category would be a great, as the individual will be responsible for conducting brand and category training.

Notes:
Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.