Description:
Sample Service Specialist & Procurement Assistant
Highest Level of Education Required for this Position: high school diploma
Qualifications: Sales Force, Google platform, ERP (basic data entry)
The Sample Service Specialist & Procurement Assistant will perform the following responsibilities:
Keeps, maintains and manages stock and inventory of Samples:
a. order new raw materials (samples) to suppliers as needed.
b. coordinate samples request from customers:
i. Pick, input and dispatch sample requests for delivery to the customer.
ii. Responsible for the packing and posting of all samples and the related documents
(Certificate of Analysis, MSDS).
Handling of emails and phone calls relating to samples and interface with sales Team regarding questions.
Enter into our database (Sales Force) all the administrative informations related to sample request
Keep good storage of the samples physically on the shelves and record digitally (update tracking file) including related documents
Support Marketing teams with managing prototype stock and dispatch
Sample handling is 70% of the job
Update Suppliers’ prices into ERP in a timely manner
Reads, receives and distributes to the appropriate persons in the organization (Sales Teams, Marketing Teams) all communications and requests emerging from the professional digital platforms (Client US Website, Knowde or UL prospector platforms….) or paper mails; collects information and dispatches it through internal email to ensure requests are managed in a timely manner.
Assists the office teams, mainly Marketing and Sales, in their request and order process into the ERP (Microsoft Dynamics 365).
Procurement Assistant is 30% of the job
Skills:
Attention to details and very rigorous in organization of the sampling room
Strong sense of service and respecting time lines
Written and verbal communication skills
Microsoft Office or Google Tools software skills
Telephone and emails skills
Documentation skills
Dependability, autonomy and professionalism
Needs to be on the office 5 days a week
Good interpersonal skills
Education and Experience Requirements:
High school diploma
One to two years of office assistant and or supply experience
Note:
Temp to Hire
Work Schedule + Time Zone: 9am - 5:30pm EST
Est Hours Per Week: 30-35 hours a week
Onsite position 5 days weekly
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status