Senior Business Analyst

Senior Business Analyst

  Not Disclosed

  Phoenix, AZ

  12 Months

  Not Disclosed

  Not Disclosed

  Government - State

Job Description

10% onsite, 90% remote

Description:

Position Summary:
The Business Analyst, Senior’s role is to serve as the liaison between the client and multiple business units throughout the client for large, complex projects. This role is responsible for eliciting and documenting project requirements and validating that solutions meet the clients objective, collaborating with project stakeholders, and championing solutions through education and change leadership.

Supervision:

This position does not have direct reports.

Essential Functions:

Project Planning and Support - % of Time - 35%
Schedules and facilitates meetings with project stakeholders, as needed or required
Prepares and delivers informative, well-organized presentations and project status reviews for project stakeholders
Creates project documents, including but not limited to, detailed project requirements statements, context diagrams, status reports, change requests, and other documents as outlined by the project management lifecycle process or as
required by stakeholders
Manages document versions to ensure standardized templates are completed, when applicable
Ensures requirements traceability is maintained during the development and testing phases
Continuously communicates with developers, quality assurance analysts, project managers, and other stakeholders to clarify requirements and resolve conflicts
Champions solutions through education and change leadership

Requirements Gathering - % of Time - 20%
Acts as liaison between client and other business units
Follows best practices to develop requirements gathering plans prior to meetings
Elicits project requirements and expectations by meeting and collaborating with customers and other stakeholders
Ensures requirements are aligned to the approved project charter and supports the client’s objectives

Technical Project Support - % of Time - 20%
Develops and executes comprehensive system test plans, conditions, test scripts, and test cases
Provides functional expertise to developers during the design and construction phases of projects
Supports business testing by documenting and analyzing business feedback and coordinating necessary changes and/or updates with the project’s technical stakeholders

Client Compliance & Continuous Improvement - % of Time - 20%
Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.

Actively contributes to team and individual effectiveness through the following: -
Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
Completes all required training in a timely manner.
Participates in assigned work teams as appropriate.
May complete periodic metrics, projects, huddle boards and reports as requested.
Prepares for and actively participates in 1:1 coaching with supervisor

Maximizes work processes and deliverables through lean principles within the client Management System; and provides recommendations for process improvement and engages in continuous improvement efforts as assigned.

Other duties as assigned 5%

Requirements

Education & Experience
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
Minimum of six years' experience in business analysis and/or project management

Knowledge/Understanding
Knowledge of Business Analysis Body of Knowledge (BABOK)
Knowledge and understanding of software development processes, including requirements and technical design analysis, development, system and user testing, problem resolution, and planning
Basic knowledge of tax-related policies and procedures
Basic knowledge of Lean Six Sigma methodologies and techniques for systems analysis and design, and business process modeling

Skills
Superb verbal, written, and listening communication skills
Superb organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
Effective negotiation and elicitation skills
Effective interpersonal skills and demeanor
Effective project leadership skills in order to keep project timelines on track
Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
Proficient in the use of systems such as TFS and Azure DevOps

Abilities
Ability to comfortably speak to and facilitate meetings with large groups of people
Ability to work both independently and collaboratively as part of a team
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed.
Willingness and ability to embody client’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Additional Job Demands
In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)

Selective Preferences
Bachelor’s Degree in Business, Business Analytics, or a related field
Project Management Institute (PMI) Certification
Lean Six Sigma Certification

Notes:
10% onsite, 90% remote