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Senior Site Reliability Engineer

Urbandale, IA

12.0 Months

Full-Time $17-$22/hr

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Posted: Jun 16, 2026

Ref: JNIASS16

Position Overview

Deep and broad understanding of technology and develops creative solutions for resiliency, reliability, and security for applications.
Has a strong ability to anticipate product failure and automate solutions for failure modes and recovery.
Leads as an Incident Commander to coordinate failure recovery for large or complex systems.
Leads in the solution of division-wide complex problems for resiliency, reliability, and security by identifying and organizing necessary resources. Acts as technical advisor.
Leads in the development of Service Level Objectives over multiple parts of the system.
Evaluates and implements enhancement design solutions to improve cost, quality, performance, and security of software applications.
Evaluates and implements enhancement design solutions for gathering metrics for cost, quality, performance and security of software applications.
Develops and maintains knowledge of industry and technical innovations in the technical discipline.
Executes necessary support and playbook documentation, as directed, or needed.
Collaborates with other site reliability engineers and product team members to ensure that features meet business needs.
Leads problem post mortems in order to understand issues, learn from issues, and share any changes in automation, recovery, and documentation with other site reliability engineers
AWS Cloud Services, Kubernetes, Datadog, Terraform, multiple possible coding frameworks may include Java, Java(Scala), JavaScript, .NET, Go, Python and others are used in the environment.

In addition to technical skills, candidates must have strong communication skills

Notes:

Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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