Senior Site Reliability Engineer

Senior Site Reliability Engineer

Job Description

Major Purpose:
Works on a product team and supports product design by planning its work, coordinating with others, and writing and testing code to deliver functionality for the complete product or products it supports. This level designs complex/significant parts of a system/sub-system or works on a complete product of a broad scope and solves well-defined problems with little guidance. May act as a work lead, providing technical coaching to other engineers and support personnel; Recognized as an expert user of critical technology; develops new software functionality for product development.

Major Duties:
Develops, codes, configures, and tests programs and systems.
Evaluates and implements enhancement design solutions to improve cost, quality, and performance of software applications.
Analyzes assignments and determines software specifications that must be fulfilled to achieve objectives.
Executes necessary documentation, as directed, or needed.
Collaborates with other relevant stakeholders and team members to ensure that features meet business needs.
Follows industry-standard agile software design methodology for development and documentation.
Mentors junior software engineers on the team.

In addition to technical skills, candidates must have strong communication skills

Deep and broad understanding of technology and develops creative solutions for resiliency, reliability, and security for applications.
Has a strong ability to anticipate product failure and automate solutions for failure modes and recovery.
Leads as an Incident Commander to coordinate failure recovery for large or complex systems.
Leads in the solution of division-wide complex problems for resiliency, reliability, and security by identifying and organizing necessary resources. Acts as technical advisor.
Leads in the development of Service Level Objectives over multiple parts of the system.
Evaluates and implements enhancement design solutions to improve cost, quality, performance, and security of software applications.
Evaluates and implements enhancement design solutions for gathering metrics for cost, quality, performance and security of software applications.
Develops and maintains knowledge of industry and technical innovations in the technical discipline.
Executes necessary support and playbook documentation, as directed, or needed.
Collaborates with other site reliability engineers and product team members to ensure that features meet business needs.
Leads problem post mortems in order to understand issues, learn from issues, and share any changes in automation, recovery, and documentation with other site reliability engineers
AWS Cloud Services, Kubernetes, Datadog, Terraform, multiple possible coding frameworks may include Java, Java(Scala), JavaScript, .NET, Go, Python and others are used in the environment.

Skills, Abilities, Knowledge:
Ability to analyze, translate, and define business requirements into technical solutions.
Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation.
Ability to apply engineering principles and concepts for designs.
Ability to manage many competing priorities/requests in a fast-paced environment

Education:
Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
Degree in an Information Technology discipline or equivalent experience. - University Degree (4 years or equivalent)

Work Experience:
Previous experience in programming/software development. (4 - 7 years)
Software development processes experience. (4 - 7 years)
Product design, test and/or analysis experience. (4 - 7 years)
Participating in Agile Development (4 - 7 years)
Experience working in an Agile Environment (4 - 7 years)

Notes:
Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.