Description: Service Contract Administrator Intermediate level Microsoft Product experience as must: Outlook, Planner, Word and Excel. We do use pivots and v-lookups, but that is as in depth as we would need for excel skills. There will be data entry portions of the job as well, so quality and quantity of work are both vital. We use multiple other systems that we can teach on site, but the person must be computer savvy. Any sort of data analytics background would be a plus (but not required). Day to day tasks Register service contracts, administer credits, working with dealers and customers to find the best solution of coverage for their vehicle fleets and assisting the team with daily responsibilities. Must have proficiency in Microsoft products and be detail oriented. Works well independently and in a team environment, have the ability to work in multiple systems at a time, and maintain customer focus.Strong Excel is a mustCustomer serviceTrucking background would be nice specifically (not needed just a nice to have) Notes: Onsite VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
Service Contract Administrator
Intermediate level Microsoft Product experience as must: Outlook, Planner, Word and Excel. We do use pivots and v-lookups, but that is as in depth as we would need for excel skills. There will be data entry portions of the job as well, so quality and quantity of work are both vital. We use multiple other systems that we can teach on site, but the person must be computer savvy. Any sort of data analytics background would be a plus (but not required).
Day to day tasks
Register service contracts, administer credits, working with dealers and customers to find the best solution of coverage for their vehicle fleets and assisting the team with daily responsibilities. Must have proficiency in Microsoft products and be detail oriented. Works well independently and in a team environment, have the ability to work in multiple systems at a time, and maintain customer focus.
Strong Excel is a must
Customer service
Trucking background would be nice specifically (not needed just a nice to have)
Notes:
Onsite
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