Description:
Service DevOps Engineer
The client is seeking a high caliber DevOps Engineer for our Remote Care Operations, Global Services team. Working under general supervision, performs a variety of development and production operation activities including, but not limited to, supporting and troubleshooting production applications, planning and coordinating software deployment and testing, and developing and maintaining software tools.
You’ll Work On
Work with developers to identify potential operational issues with software and workflows before production release.
Work with cross-functional teams and external vendors to bring software to market.
Coordinate software and application deployments and testing in various environments.
Investigate and resolve escalated customer problems via Tier-2 production tickets.
Evaluate existing processes for inefficiencies and improvements. Develop new processes to address the fast-evolving infrastructure. Pro-actively look for ways to enhance the functionality, reliability, and operation of production systems.
Apply DevOps thinking - i.e. bring development and IT operation processes, people and tools closer together to increase the speed, efficiency, and quality with which we deliver product solutions.
Contribute to the support and maintenance of Microsoft Azure Cloud applications.
Develop tools and automation to improve workflows and processes.
Support all Company initiatives, policies, operating procedures, and processes. Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Required Qualifications
Bachelor’s Degree in Engineering (Computer or Software), Computer Science, Information Technology, or an equivalent combination of education and work experience in a related discipline.
Minimum 3 years of work experience in a similar position, supporting production releases.
Good understanding of software development, software releases, software testing, and database management.
Strong analytical, problem solving, and project management skills.
Preferred Qualifications
Good understanding of modern, cloud centric architectures and microservices, software programming, networking concepts, cybersecurity, and cloud computing.
Experience working in a Medical Devices field or controlled and heavily regulated environment.
Ability to work in a highly matrixed and geographically diverse business environment.
Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Ability to leverage and/or engage others to accomplish projects.
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Multitasks, prioritizes, and meets deadlines in timely manner.
Strong organizational and follow-up skills, as well as attention to detail.
Notes:
8am - 5pm
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status