Certified Woman & Minority Owned

Service Support Analyst


Reference Number: BTNCSS12

Service Support Analyst
experience  Not Disclosed
location  Raleigh, NC
duration  12.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Hybrid

Description:


Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users

This is the requirement.
1. Red Hat OpenShift virtualization experience of at least three years.
2. AWS and Azure experience of two years.
3. Understanding of ServiceNow ticket process.
4. Active Directory and Linux experience of at least four years.
5. Experience working in highly dynamic environment where priorities change constantly.

Skill - Required / Desired - Amount of Experience
1. Red Hat OpenShift virtualization experience of at least three years. - Required - 3 Years
2. AWS and Azure experience - Required - 2 Years
3. Understanding of ServiceNow ticket process. - Required - 2 Years
4. Active Directory and Linux experience - Required - 4 Years
5. Experience working in highly dynamic environment where priorities change constantly. - Required - 2 Years

Typical Experience: 84+ months

Notes:

Hybrid


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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