RemoteDescription:A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.Key ResponsibilitiesSolution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.Skill - Required / Desired - Amount of ExperienceExperience in a Senior/Principal role requiring deeper expertise in specific workflows - Required - 5 YearsStrong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center - Required - 5 YearsDeep knowledge of JavaScript, XML, HTML, and CSS - Required - 5 YearsAbility to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles - Required - 5 YearsCertified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM - Highly desiredCertified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM - Highly desiredNotes:RemoteVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.Key ResponsibilitiesSolution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.Skill - Required / Desired - Amount of ExperienceExperience in a Senior/Principal role requiring deeper expertise in specific workflows - Required - 5 YearsStrong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center - Required - 5 YearsDeep knowledge of JavaScript, XML, HTML, and CSS - Required - 5 YearsAbility to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles - Required - 5 YearsCertified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM - Highly desiredCertified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM - Highly desiredNotes:Remote
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