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Site Reliability Engineer

Urbandale, IA

14.5 Months

Full-Time $17-$22/hr

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Posted: Jul 10, 2026

Ref: JNIASS10

Position Overview

Major Purpose:
Works on a product team and supports product design by planning its work, coordinating with others, and writing and testing code to deliver functionality for the complete product or products it supports. This level designs complex/significant parts of a system/sub-system or works on a complete product of a broad scope and solves well-defined problems with little guidance. May act as a work lead, providing technical coaching to other engineers and support personnel; Recognized as an expert user of critical technology; develops new software functionality for product development.

Major Duties:
Develops, codes, configures, and tests programs and systems.
Evaluates and implements enhancement design solutions to improve cost, quality, and performance of software applications.
Analyzes assignments and determines software specifications that must be fulfilled to achieve objectives.
Executes necessary documentation, as directed, or needed.
Collaborates with other relevant stakeholders and team members to ensure that features meet business needs.
Follows industry-standard agile software design methodology for development and documentation.
Mentors junior software engineers on the team.

Most important technical skills are Kubernetes, AWS, OpenTelemetry, Terraform, and at least one programming language such as Java or Go.
(3 - 6 years) Experience in programming/software development (Java (70%), Go (10%), Scala (10%), Python (5%), Terraform (5%))
(3 - 6 years) Site Reliability experience, observability and/or tracing experience
(3 years) Experience hosting services in AWS cloud technologies
(3 years) Experience deploying and/or managing EKS/Kubernetes clusters
(3 years) Ability to manage many competing priorities/requests in a fast-paced environment
(3 years) Excellence in verbal and written communication forms with tact and negotiation
Experience with Datadog and/or Grafana preferred

The worker should be comfortable working in a paired programming environment and be an excellent communicator.
High priority given to soft skills such as self-driven and takes initiative.
Works on a Platform Engineering team and supports aligned product teams by planning its work, coordinating with others, and developing functionality to enable teams to be successful in quality and reliability.

Skills, Abilities, Knowledge:
Ability to analyze, translate, and define business requirements into technical solutions.
Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation.
Ability to apply engineering principles and concepts for designs.
Ability to manage many competing priorities/requests in a fast-paced environment

Education:
Degree in an Engineering/Technology discipline or equivalent experience. - University Degree (4 years or equivalent)
Degree in an Information Technology discipline or equivalent experience. - University Degree (4 years or equivalent)

Work Experience:
Previous experience in programming/software development. (4 - 7 years)
Software development processes experience. (4 - 7 years)
Product design, test and/or analysis experience. (4 - 7 years)
Participating in Agile Development (4 - 7 years)
Experience working in an Agile Environment (4 - 7 years)

Notes:
Person will work a split schedule between onsite and remote.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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