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Software License Manager

100% Remote (Within US)

12.5 Months

Contract $28.56/hour - $33.56/hour

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Posted: Sep 21, 2026

Ref: GDGAUM21

Position Overview

The Business & Commercial Operations Professional is responsible for managing and optimizing the organization’s software licensing portfolio. This role ensures compliance with vendor agreements, minimizes licensing costs, and supports internal teams with license provisioning and tracking. The ideal candidate will have strong analytical skills, attention to detail, and a deep understanding of software licensing models and asset management practices.

Key Responsibilities

License Management & Compliance
Maintain an accurate inventory of software licenses across the organization.
Monitor usage to ensure compliance with licensing agreements and avoid overuse or underutilization.
Conduct regular audits and prepare reports for internal stakeholders and external vendors.

Procurement & Renewals
Coordinate with procurement and vendors to acquire new licenses and renew existing ones.
Track expiration dates and initiate timely renewals to prevent service disruptions.
Evaluate cost-effective (supplier) licensing options and recommend changes when appropriate.

Support & Provisioning
Assist IT support teams in provisioning software licenses to end users.
Respond to license-related inquiries and troubleshoot access or activation issues.
Maintain documentation for license allocation and user entitlements.

Vendor & Stakeholder Collaboration
Liaise with software vendors to understand licensing terms and negotiate contracts.
Collaborate with finance and legal teams to ensure alignment with budget and compliance policies.
Provide training and guidance to internal teams on software usage policies

Process Management & Continuous Improvement
Oversee global front-end processes to ensure that revenue/cost is properly allocated.
Follow new product introductions to determine impacts and requirements and develop new procedures in response.
Contributes to procedural documentation, ensuring uniform and documented processes.
Participates in driving process improvements related to forecasting, reporting, modeling, and analysis
In accordance with our MS vendors, gathers, analyzes, and summarizes recommendations for financial trends that impact the pricing model for Managed Services product offering.
Delivers monthly key analysis of financial and operational performance
Provide departmental training as needed

Required Skills & Qualifications
Bachelor’s degree in Information Technology, Business Administration, or related field.
3+ years of experience in IT asset or license management.
Solid understanding of Accounting Principles
Strong understanding of software licensing models (e.g., subscription, perpetual, concurrent).
Experience with IT asset management tools (e.g., ServiceNow, Flexera, Lansweeper).
Experience with SaaS requirements
Proficiency in Excel and data analysis for tracking and reporting.
Excellent communication and negotiation skills.
Detail-oriented with strong organizational and problem-solving abilities.
Ability to analyze raw data, draw conclusions and develop actionable recommendations.

Preferred Qualifications
ITIL or SAM certification.
Familiarity with enterprise software vendors (e.g., Microsoft, Adobe, Oracle, Autodesk).
Experience with compliance frameworks and audit processes.

Technical tools/applications
Excel, IT asset management tools (ServiceNow, Flexera, Lansweeper)

Must-haves
Job experience, understanding of Accounting Principles, understanding of software license models (eg subscriptions, perpetual, concurrent)

Minimum years of experience: 3+

Notes:
Remote
Working Hours: 8:00 AM - 5:00 PM
This is a contract role with the possibility of conversion to full-time based on business needs and performance

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

Join VIVA and Grow

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