Student Services Specialist

Reference Number: RKAZSS1

Student Services Specialist

Not Disclosed

Tempe, AZ

12.5 Months

Not Disclosed

Not Disclosed

Government - Local

$12.69/hour - $14.69/hour

Job Description

Description:

This position supports the client’s strategic enrollment plan by providing recruitment and outreach services to new and prospective students, parents, and school professionals.
Responsibilities include conducting outreach activities both in-person and online, such as visits to K-12 schools, participation in college and career fairs, and engagement at community and corporate events.
The role involves representing the college at various recruitment events, tracking multiple cohorts, and managing recruitment campaigns.
This position collaborates with internal and external stakeholders and utilizes a comprehensive understanding of student services and resources to assist a diverse student population in navigating the enrollment process.
It requires responding to numerous inquiries through a customer relationship management (CRM) system, as well as via phone, chat, email, in-person, and other virtual technologies.

Required Skills:

Customer Service

Preferred Skills:

Sales experience
Completing degree or some college experience

Note:

Workdays and time vary (depend on events scheduled). Non-event week/default hours will be Tues 12 - 4, Wednesday 8 - 5 and Thursday 8 - 5. May require weekend hours during events.

May require travel to recruitment events.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status