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Student Services Specialist


Reference Number: RKCASS321

Student Services Specialist
experience  Not Disclosed
location  Stanford, CA
duration  6 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Education
duration  $25/hour - $30/hour
Job Description

Description:

Work with prospective applicants regarding admissions.
Serve as subject matter resource about admissions and financial aid procedures, provide accurate information regarding the programs at client.
Process high volume of admissions applications. Receive, distribute and/or respond to highly confidential documents.
Input data and update electronic databases. May collect, gather and validate data.
Review documents and forms for completeness, track files for follow up and distribute for review.
Maintain integrity of data in the law school database and organization of the paper files.
Respond to routine inquiries via phone calls, emails, and drop-ins from prospective students, external constituents, faculty and staff.
Research and resolve routine admissions issues, refer complex issues to other staff.
Process incoming mail. Receive, sort, process, and distribute highly confidential documents.
Assist in the preparation of Admitted Students Weekend and other recruiting events.
Contribute to general office administration and process improvements within the office.
Perform other duties as assigned by the Associate Dean for Admissions and Financial Aid and Associate Director.

A Bachelor’s degree (preferred) and one year of relevant experience, or combination of education and relevant experience.
Strong written and verbal communications skills. Proficiency in Microsoft Office Suite
Basic computer skills, including experience with Microsoft Office Suite; Strong word processing and data entry skills including the ability to produce accurate work when performing data entry, editing text, and updating Excel spreadsheets
Customer service skills
Office administration skills
Ability to learn compliance with legal, financial, and client policies and external regulations.
learn compliance with legal, financial, and client policies and external regulations.

Requirements:
Have experience with PeopleSoft and Oracle Financials
Have the ability to manage multiple, time-sensitive projects in a fast-paced environment
Handle highly confidential and sensitive information with discretion and good judgment
Demonstrate excellent organizational skills with high attention to detail and accuracy
Be Flexible with changing priorities
Be willing to assume a demanding workload during peak periods, typically November thru May

Top 3 requirements:
Detail-oriented, reliable, quick learner, data entry skills

Notes:
Onsite
Number of hours per week: 40
Shift timing/schedule: 8:30-5 with a half hour lunch break


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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