The Student Services Technician is a key member of the Student Engagement and Recruitment Team (SERT) and plays a vital role in supporting the client’s strategic enrollment goals. Candidate will work with director, site coordinators and success coaches in supporting the admissions and enrollment of dual enrollment students. Admission and registration of students is primarily in-person with partnering high schools located across the valley during the school day. Essential Functions:- 90% - provides admissions and enrollment support of dual enrollment students (high school students taking college courses) utilizing the Student Information System.- 10% - Other Early College support activities as assigned, which may include outreach and customer service provided to students by text, phone, or email.Must haves:- 1 year or more working in secondary or high education- Demonstrated experience working with students- Customer service experience with use of technology- Good to have experience using a student information system to complete processesNotes:Hybrid: 3 days onsite 2 days remote.
School hours run from 7-4pm and require travel time. Some phone or hybrid work could be available.
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.