Description:
Under general supervision, the contractor will serve as a systems software programmer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server infrastructure. This individual has 24/7 on-call responsibilities shared with the group.
KEY DUTIES AND RESPONSIBILITIES:
Participate in the implementation of AEM, OnBase EDMS system, and Power BI including design, definition, and development of AEM content type models, workflows, templates, components, data models, configurations, reports, and components, use permissions that are cost effective and meet user requirements.
Analyze existing programs or formulates logic for new systems, devises logic procedures, prepares flowcharts, performs coding and tests/debugs programs.
Prepare and obtains approval of system and programming documentation
Configure system settings and options; plans and executes unit, integration and acceptance testing and creates specifications for systems to meet business requirements
Assist in deploying applications to Dev, QA, Production environments and migrations. Follow best practices for secure web programming and deployment. Adhere to internal best practices with respect to coding standards, unit test coverage, automation, and continuous integration.
Work closely with Team or vendor to ensure sound practices regarding site architecture, performance and reliability, and content delivery are in place.
Perform duties and responsibilities in a manner consistent with our mission, values, and client service standards.
DAILY DUTIES / RESPONSIBILITIES:
Non-Technical
- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Good customer skills, be attentive to detail, and responsive to customer tickets.
Technical
- Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
- Develop workaround solutions as appropriate.
- Perform equipment and software upgrades
- Maintain familiarity with current computer and network products
- Adhere to corporate information security guidelines and promote information security among coworkers
- Performs other duties and special projects as assigned.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
10+ years full life cycle software development experience.
10+ years of architecture and implementation experience
10+years of creating technical documentation
10+years of reporting experience
7+ years Adobe AEM Experience Need version 6.4 or higher.
5+ years of working with Hyland OnBase electronic file repository system
5+ years of experience in IT security
PMP Certification
5 + years of mentoring and lead application teams.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain good working relationships with business users, management, vendors, and peers.
Strong organizational, multi-tasking, and time-management skills.
Ability to learn new applications and skills sets.
Hands on business knowledge of business processes
REQUIRED EDUCATION/CERTIFICATIONS:
A Bachelor's degree in information technology systems, computer science, or related field and four years of experience in information technology systems or related area.
PREFERRED EDUCATION/CERTIFICATIONS:
.
Multiple Industry Certifications in field.
Skills:
Category Name Required Importance Level Last Used Experience
Administrative - Verbal Communication Skills - Yes - 1 - Lead - Currently Using - 6 + Years -
Administrative - Written Communication Skills - Yes - 1 - Lead - Currently Using - 6 + Years -
Network Security - IT Security - Yes - 1 - Lead - Currently Using - 6 + Years -
Program Management - PMP - Yes - 1 - Lead - Currently Using - 6 + Years -
Specialties - Full Life Cycle Development - Yes - 1 - Lead - Currently Using - 6 + Years
Government experience required
PMP Certification Required
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status