Technical Analyst / Project Facilitator

Technical Analyst / Project Facilitator

Job Description

The Technical Analyst / Project Facilitator serves as a bridge between technical teams, business stakeholders, and project management leadership.

Technical Analysis & Support
Analyze technical requirements, system workflows, and integration points across clinical and business applications.
Assist with solution design, testing, and validation of application functionality.
Translate technical details into business-friendly documentation and presentations.
Support system troubleshooting and escalate technical issues to appropriate teams.

Project Facilitation & Coordination
Coordinate project activities, tasks, and deliverables with IT and clinical/business teams.
Develop and maintain project documentation including charters, status reports, meeting minutes, and risk logs.
Track timelines and dependencies, escalating risks and delays to leadership.
Facilitate communication between stakeholders, vendors, and internal teams.

Stakeholder Engagement
Partner with clinical, administrative, and IT stakeholders to gather requirements and validate project deliverables.
Organize and lead project meetings, workgroups, and status updates.
Ensure alignment of projects with client strategic priorities and regulatory requirements.

Quality Assurance & Compliance
Assist in developing and executing test plans for new systems or enhancements.
Ensure compliance with HIPAA, client IT security policies, and organizational change management processes.
Support post-go-live monitoring and validation of technical solutions.

Continuous Improvement
Recommend process improvements to enhance efficiency and collaboration in IT project delivery.
Contribute to knowledge base and documentation standards for ITD.

Skill - Required / Desired - Amount of Experience
Knowledge of healthcare IT systems, including EHR platforms (e.g., Epic) and related integrations - Required - 5 Years
Understanding of project management methodologies (Agile, Waterfall, hybrid approaches) - Required - 5 Years
Familiarity with data workflows, interfaces (e.g., HL7), and integration engines (e.g., Mirth, Cloverleaf) - Required - 5 Years
Understanding of clinical and operational workflows within healthcare environments - Required - 5 Years
Knowledge of governance structures, stakeholder engagement, and decision-making frameworks - Required - 5 Years
Strong facilitation skills to lead meetings, workshops, and cross-functional discussions - Required - 5 Years
Ability to translate technical concepts into business-friendly language and vice versa - Required - 5 Years
Ability to serve as a liaison between technical teams, business stakeholders, and leadership - Required - 5 Years

Notes:
Remote

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.