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Technical Specialist - Expert


Reference Number: BTNCN121

Technical Specialist - Expert
experience  Not Disclosed
location  Raleigh, NC
duration  1 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
duration  $66.43/hour - $71.43/hour
Job Description

Hybrid

Description:

The primary focus will be to support the implementation and ongoing operation of the cloud-hosted client Point-of-Sale solution, providing essential expertise in secure configuration, system integration, and vendor coordination.

The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.

Additional responsibilities include integrating payment processing, inventory management, and customer-facing tools within a unified cloud platform.

Support day-to-day implementation tasks for the cloud-hosted POS solution.
Assist with system configuration, environment setup, and integration testing.
Coordinate with the vendor on technical requirements, defects, and deliverables.
Validate data flows, payment processing, and sync processes during project phases.
Document project configurations, decisions, and technical updates.
Support field-office rollout activities, testing cycles, and issue resolution during deployment.
This role requires 4+ years of professional cloud experience across providers such as Azure and Amazon Web Services (AWS) including secure data synchronization, performance optimization, and scalable architecture design.


Skill - Required / Desired - Amount of Experience
BS/BA or equivalent work background of IT related experience in a distributed web services and enterprise software environment - Required - 7 Years
Experience in EMV, P2PE and encryption technology with POS solutions - Required - 7 Years
Experience providing production support or similar role. - Required - 7 Years
Experience in card payment solutions and retail POS solutions - Required - 7 Years
Experience in working with Windows Server environment - Required - 7 Years
Experience in Systems Integration, SOA & Web Services - Required - 7 Years
Experience in integrating .NET application with mainframe applications - Required - 7 Years
Experience with XML and JSON - Required - 7 Years
Good understanding of capabilities of the .NET web apps and thick client applications - Required - 7 Years
Knowledge of Aurora Database, Reverse Proxy, Load balancing, URL rewrite etc. - Required - 7 Years
Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database - Required - 7 Years
Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint) - Required - 7 Years
Written and verbal communications are clear, concise and achieve intended objectives - Required - 7 Years
Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required] - Required - 7 Years
Demonstrated ability to multi-task and prioritize projects and tasks - Required - 7 Years
Able to problem solve independently as well as part of a team - Required - 7 Years
Strong working knowledge of professional cloud experience across providers such as Azure and Amazon Web Services (AWS) - Required - 4 Years
Strong working knowledge of secure data synchronization, performance optimization, and scalable architecture design. - Required - 4 Years


Notes:
Hybrid


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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