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Technical Writer


Reference Number: BTFLTW15

Technical Writer
experience  Not Disclosed
location  Tallahassee, FL (100% Remote)
duration  12.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
duration  $-4/hour - $1/hour
Job Description


Position General Summary:
Responsible for creation and maintenance of IT documentation. Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences. Works with Development, Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials, technical manuals, product documentation and the like for use by both the IT and business community. Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Researches information such as drawings, design reports, equipment and test specifications to fill any gaps.

Essential Position Functions:
Advanced professional level role. Works on several moderately complex, to complex document management projects as a project team member. May coach more junior staff.


Education/Licensure/Skill/Expertise/Certifications

Bachelor’s Degree in Journalism, Technical Writing, Business Administration, or other related field. Or equivalent work experience.

A minimum of 5 years of business or technical writing experience and working knowledge of multiple software and graphics packages.

Responsible for creation and maintenance of IT documentation.

Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences.

Collaborates with engineers, system administrators, and product teams to gather technical information and translate it into clear, concise documentation.

Interviews with subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization.

Researches information such as drawings, design reports, equipment and test specifications to fill any gaps.

Creates visual assets such as diagrams, flowcharts, info-graphics, and annotated screenshots to enhance technical content.

Manages several ongoing efforts simultaneously


Notes:

100% remote


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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