Description: Creates, develops, writes, and edits operational and instructional documents to support the end-users of company products; ensures that documents conform to existing department style guidelines as well as quality assurance and regulatory standardsCollaborates cross-functionally to plan, research, develop, and prepare publication plans for each assigned project that describe the scope, content, and intended audience of required documentsAssists in providing accurate cost and schedule estimates and manages the development and production of documents within budget on scheduleConducts interviews with technical staff and other functional groups to gather information for projects while managing the creation, review, update, and release of technical communication deliverablesProvides rough drafts, sketches, and other appropriate inputs required by department illustrators to create illustrations and artwork for final documentsRevises existing documents to support product changesLearns unfamiliar technical communication tools quickly, and possesses an aptitude for documenting complex technologiesWorks with appropriate Tech Comm team members to obtain translation and delivery schedule estimates and share them with project teamsManages multiple projects simultaneously, prioritizes work appropriately to satisfy multiple project teams, and seeks assistance from Tech Comm colleagues as needed to resolve conflicting project demands Qualifications:Required Skills, Education & Experience:Bachelor’s degree in Technical Communication or related field of study desiredPrefer 2-4 years of experience in technical writingProven writing and editing skills, with excellent attention to detailProven ability to adjust writing style and content according to audience needs, including clinicians/operators, technicians, and engineersProven skills with desktop publishing concepts and proficiency with commonly used publishing tools e.g., FrameMaker/Adobe Technical Communication Suite and WordGeneral knowledge of Technical Communication practices, techniques, and standardsFamiliarity with production processes for print documents and web-based publicationsStrong organizational, communication, and problem-solving skillsEffective Time Management: independently manage your time and resources to ensure that work is completed efficiently Top 3-5 Must Have Non-negotiable Skills RequiredProficient in using Adobe FrameMakerMechanical AptitudeWriting Experience or EducationStrong attention to detail and ability to work independently Nice to Have SkillsExcellent written and verbal communication skills.Experience with content management systems and version control systems.Ability to understand and explain complex technical concepts in a clear and concise manner. Experience:2 or more years of experience as an effective technical writer Note:Hybrid must be onsite 3/5 days preset days Tues., Wed., Thurs. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:
Qualifications:
Required Skills, Education & Experience:
Top 3-5 Must Have Non-negotiable Skills Required
Nice to Have Skills
Experience:
Note:
Hybrid must be onsite 3/5 days preset days Tues., Wed., Thurs.
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