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Unclaimed Property Specialist

Phoenix, AZ

12.0 Months

Full-Time $17-$22/hr

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Posted: Jul 15, 2026

Ref: RKAZPA152

Position Overview

This position performs unclaimed property work of considerable difficulty in the area of claim processing. The role is that of an investigator exercising some individual judgment. This position works independently while exercising an elevated level of prudence and discretion. The duties of this position facilitate the Section's statutory requirement to safeguard the property in its custody.

This position exists to validate and substantiate the claims of ownership of unclaimed property. This is accomplished by processing unclaimed property claims using the precise application of program rules, regulations, policies and procedures, the laws affecting ownership (such as domestic relations and probate) for all 50 states, federal regulations and international restrictions.

The purpose of this position is to:
Accurately and professionally communicate to claimants and holders complex information to determine ownership of unclaimed property.
Conduct initial and follow-up claimant interviews and investigations to elicit information regarding ownership utilizing deductive reasoning and intuitive thought.
Independently gather information from a variety of sources.
Review and critically read documents (such as notarized affidavits, powers of attorney, wills, trusts, contracts, court documents, corporate resolutions and minutes).
Research records and reports to efficiently locate properties.
Independently interpret and apply statutes and regulations.
Approve payment of claims.
Oversee and coordinate a workload of claims effectively within the time constraints and quality standards set by statute, claimant expectation and client goals.

High School Diploma required.

Required Skills
Experience with Data Entry
Experience with Claim Processing

Preferred Skills:
Office skills, computer skills, word processing software. Comfortable with computers and learning new programs like Google Suite.

Notes:
Hybrid - 80% remote, 20% onsite - varies on days as needed

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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