Certified Woman & Minority Owned

Unclaimed Property Specialist

Reference Number: RKAZUP339

Unclaimed Property Specialist
experience  Not Disclosed
location  Phoenix, AZ
duration  12.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
duration  $15.7/hour - $17.7/hour
Job Description

Description :

Manning the Unclaimed Property Hotline The first contact and the liaison between Unclaimed Property and its current and potential clients. This position takes ownership for effectively solving customer issues, complaints and inquiries.

Specific duties include:

Managing inbound calls in a timely manner

Following call CENTER “scripts” when handling different topics

Identifying customers’ needs, clarify information, research every issue and providing solutions Document Control Retrieving, classifying and organizing forms and correspondence,

specific tasks include:

Sign for incoming registered or certified mail

Sort and Distribute mail

Produce digital copies of documents for retention purposes

Keep records of incoming packages

Collect and prepare correspondence to be mailed

Correct and forward misdirected mail

Arrange for express delivery when needed Data Entry Quickly and accurately capturing information

Transfer data from paper formats into computer files or database systems

Type in data provided directly from customers

Verify data by comparing it to source documents

Update existing data

Retrieve data from the database or electronic files as requested

Sort and organize paperwork after entering data to ensure it is not lost

Skills Required

Manning the Unclaimed Property Hotline Document Control Data Entry

Experience Required

2 years of combined Office, Data Entry, and Telephone

Education Required

High School Diploma or Equivalent

Note :

1st Shift
8 to 5
Estimated Regular Hours/Week 40.00
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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