Certified Woman & Minority Owned

User Support Specialist


Reference Number: BTNCUS19

User Support Specialist
experience  Not Disclosed
location  Raleigh, NC
duration  3.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Government - State
Job Description

Description:

The client provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies

General on-site IT support for the client office. This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Skill - Required / Desired - Amount of Experience

Broad knowledge and skills from a range of technologies to address work assignments. - Required - 3 Years

General knowledge of IT security principles - Required - 3 Years

General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications - Required - 3 Years

Skilled customer service professional - Required - 3 Years

Skilled IT consultant with ability to solve and/or prevent technical problems. - Required - 3 Years

Ability to independently resolve routine and non-routine issues on software and/or hardware. - Required - 3 Years

Ability to organize and follow complex and/or detailed technical procedures. - Required - 3 Years

Ability to solve unexpected problems associated with projects and daily work. - Required - 3 Years

Notes:

This position will be on-site.


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Apply for this Job





(Please ensure email matches your resume email)



(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)

By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email

Join VIVA and grow

VIVA is faster, easier and you still have complete control