Visitor Services

Reference Number: JNILVS5

Visitor Services

Not Disclosed

Moline, IL

36.0 Months

Not Disclosed

Not Disclosed

Manufacturing

$16/hour - $18/hour

Job Description

Description:

Visitor Services

Job Duties:

Ensures that all guests to the client Pavilion receive an exceptional client experience.
Performs opening and closing procedures for the facility.
Performs front desk information operations, administrative duties.
Assist in all general daily activities as needed.
Receives ongoing training and development.
Works special events, including set up, and tear down.
as availability to work during a 7-day-a-week operation, including holidays.
Acts as an ambassador for all community attractions and businesses.
Greet guests, tour groups, etc.
Answer the main Pavilion phone line at the front desk
Take tour reservation with guests via phone
Greet visitors/groups and give a short overview of the self-guided Pavilion layout

Required Skills:

Candidates should have a friendly, outgoing personality, and be comfortable interacting with Pavilion guests
Ability to multi-task
Attention to detail
Clear written and verbal communication
High level of customer service and professionalism
Some computer experience would be helpful
Previous experience working in a museum is a plus

Notes:

This will be an Onsite position

Should have availability Monday-Saturday (closed on Sunday)

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status