Certified Woman & Minority Owned

Visitor Services Tour Guide


Reference Number: JNIATG5

Visitor Services Tour Guide
experience  Not Disclosed
location  Waterloo, IA
duration  36.0 Months
salary  Not Disclosed
jobtype  Not Disclosed
Industry  Manufacturing
Job Description

Description:

Job Duties
Ensures that all guests to the client Museum receive an exceptional client experience.
Performs opening and closing procedures for the facility.
Performs front desk information operations, administrative duties.
Assist in all general daily activities as needed.
Receives ongoing training and development.
Works special events, including set up, and tear down.
Has availability to work during a 7-day-a-week operation, including holidays.
Acts as an ambassador for all community attractions and businesses.
Greet guests, tour groups, etc.
Answer the main phone line at the front desk
Take tour reservation with guests via phone
Greet visitors/groups and give a short overview of the self-guided Museum layout

Required Skills
Candidates should have a friendly, outgoing personality, and be comfortable interacting with Museum guests
Ability to multi-task
Attention to detail
Clear written and verbal communication
High level of customer service and professionalism
Some computer experience would be helpful
Previous experience working in a museum is a plus

Additional Information
This will be an Onsite position
Should have availability Tuesday-Saturday (closed on Sunday and Monday)

Notes:

Business casual dress code.
This position will work onsite on the first day and interviews will be conducted onsite as well.
The hours of operation for the facility are, Tuesday-Saturday from 9-5, closed on Sunday and Monday.
Looking for someone to work 16-20 hours per week.


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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