Description:Bachelor’s degree + 4 years’ experience in HR, IT or Cloud Based Solutions OR Technical Certification and/or College Courses + 6 years’ experience in HR, IT or Cloud Based Solutions OR 8 years’ experience in HR, IT or Cloud Based SolutionsPossess ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers and execute deliverables as requiredExperience managing moderate to complex projectsExperience in customer consultingExperience in cloud-based technologies (SaaS / IaaS / PaaS)Experience in application configurationExperience in application / product feature designExperience in supporting and stabilizing system performance managementExperience in managing system change request and configuration prioritizationExperience in gathering business requirements and translating into technical documentsProblem solving /analytical thinkingCreative thinkingAbility to executeRapid prototypingJob Responsibilities:Provides customer consulting and best practice guidance independently 70% of the timeConfigures and administers systems 30% of the timeManages vendor relationships independently 80% of the timeSupports and maintains vendor relationships as DSC (Designated Service Contact)Conducts RCA (Root Cause Analysis) research and resolution by providing solution options and effort estimations.Completes data analysis and validation across systems and processesProvides technical support for HR Applications including updating help desk scripts and self-service knowledge articlesManages customer and stakeholder relationships and expectations to achieve project initiativesCoordinates with vendors for resolutions and enhancementsEnsures data integrity and stability of the HR EcosystemGuarantees government regulations impacting HR systems and processes are implementedConsultingo Provide subject matter expertise to customers by advising customers on industry standards and leading best practiceso Contribute to product feature prioritization and technology roadmapso Utilize tools to map processes and identify fits and gapso Provides guidance, consulting, and best practice approaches for customer requestso Participates in system architecture design/consulting with assistance from lead/managementProject Managemento Manages moderate to complex project initiatives with moderate lead/management oversighto Manages small to medium project initiatives independentlyRequired Qualification(s)Extensive Experience in Workday Compensation and Advanced CompensationNotes:Contract to HireVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Description:Bachelor’s degree + 4 years’ experience in HR, IT or Cloud Based Solutions OR Technical Certification and/or College Courses + 6 years’ experience in HR, IT or Cloud Based Solutions OR 8 years’ experience in HR, IT or Cloud Based SolutionsPossess ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers and execute deliverables as requiredExperience managing moderate to complex projectsExperience in customer consultingExperience in cloud-based technologies (SaaS / IaaS / PaaS)Experience in application configurationExperience in application / product feature designExperience in supporting and stabilizing system performance managementExperience in managing system change request and configuration prioritizationExperience in gathering business requirements and translating into technical documentsProblem solving /analytical thinkingCreative thinkingAbility to executeRapid prototypingJob Responsibilities:Provides customer consulting and best practice guidance independently 70% of the timeConfigures and administers systems 30% of the timeManages vendor relationships independently 80% of the timeSupports and maintains vendor relationships as DSC (Designated Service Contact)Conducts RCA (Root Cause Analysis) research and resolution by providing solution options and effort estimations.Completes data analysis and validation across systems and processesProvides technical support for HR Applications including updating help desk scripts and self-service knowledge articlesManages customer and stakeholder relationships and expectations to achieve project initiativesCoordinates with vendors for resolutions and enhancementsEnsures data integrity and stability of the HR EcosystemGuarantees government regulations impacting HR systems and processes are implementedConsultingo Provide subject matter expertise to customers by advising customers on industry standards and leading best practiceso Contribute to product feature prioritization and technology roadmapso Utilize tools to map processes and identify fits and gapso Provides guidance, consulting, and best practice approaches for customer requestso Participates in system architecture design/consulting with assistance from lead/managementProject Managemento Manages moderate to complex project initiatives with moderate lead/management oversighto Manages small to medium project initiatives independentlyRequired Qualification(s)Extensive Experience in Workday Compensation and Advanced CompensationNotes:Contract to Hire
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