Role:Learn basic manual AR functions:Interface with Service Now (SNOW) to retrieve tickets to be processedUse Excel templates to submit bulk update requests via SAP using Winshuttle. Upload to system, and respond to SNOW tickets.Key manual adjustments into SAP, including write off adjustments that require packeting and approvals.Use AI tools to automate above manual processesSkillset:Attention to detailExcellent verbal and written communication skills for use with customers and internal partnersAt least 2 years of experience working with automationFluency in the Microsoft suite is a must!Must HaveClerical:Data entryTelephone SkillsWork TrackingCustomer and Personal Service:Complaint ResolutionOperating Systems:Microsoft WindowsProductivity Software:Microsoft ExcelMicrosoft OfficeMicrosoft WordNice to HaveClerical:Data comparisonEconomics and Accounting:Billing AssessmentCustomer NotificationNotes:Monday-Friday, 8AM-5PM
At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.
VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.
Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.
Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.
Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit
Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.