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Business Analyst

100% Remote (Within US)

10 Months

Full-Time $17-$22/hr

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Posted: Jul 14, 2026

Ref: BTPAD021

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Position Overview

The position will function as a Business Analyst on an existing development team and is responsible for working with the customer as well as the development team under the direction of a team lead to ensure the system functions as desired. These responsibilities include testing, requirements gathering, documentation, and customer support.

Experience in working on a Scrum Team or similar Agile Development Team.
Experience with Automated Testing practices and software, such as Selenium.
Willing to assist with training, developing user guides or other Business Analyst activities when necessary
Experience creating user stories, tasks, and bugs in Azure DevOps Studio, or similar software.
Strong organization and writing skills.
Communicates clearly and works with users and client as necessary.
Experience in working on a Scrum Team.
Experience participating in Facilitated Workshops for requirements analysis.
Experience testing or documenting requirements related to accessibility of a software application.
Knowledge of formal requirements gathering methodologies.
Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated.
Experience developing Quality-of-service (non-functional) requirements - re requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability.
Familiarity with testing accessibility standards (WCAG 2.1) preferred.

Skill - Required / Desired - Amount of Experience
Experience with requirements gathering - Required - 2 Years
Experience supporting software in a Production Environment and handling customer reported issues - Required - 2 Years
Experience developing Business Requirements documentation - Required - 2 Years
Experience conducting full system testing with overall functionality - Required - 2 Years
Prior Commonwealth experience - Highly desired -
Experience in working on a Scrum Team or Agile environment - Highly desired -

Notes:

Remote position

Full-time - 37.5 hours per week

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Trusted by 100+ Fortune 500 Companies

Competitive Benefits

Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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