HybridJob DescriptionThe client is looking for a Business Analyst/Consultant IIIUnder the general guidance of the IT Solution Delivery Manager, this position is responsible for growing and operating the Information Technology Solution Delivery program at the client. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals.Essential duties include: reviewing, analyzing, and evaluating business systems and user needs; formulating systems to align with business strategies; business process reengineering and identification of new applications of technology to business problems to make business more efficient and effective; business process mapping; preparing solution options, risk identification, financial analysis; development of requests for proposals; performing testing, validation, and quality assurance of the client’s; maintaining a high degree of professionalism including during interactions with executive leadership; creating and implementing IT policies, procedures, standards and guidelines.The incumbent is expected to be familiar with a wide variety of IT concepts, practices, and technologies.Lead and participate in teams representing the business needs to technical staff and technology system capabilities to business staff.Facilitate discussions among all appropriate technical and business staff to clarify business rules, define system output, facilitate the design of business and technology system processes, and negotiate project timeline changes.Analyze and document business rules, business and technical requirements, and system operations and procedures.Review existing and proposed rules, policies, and procedures for impact on current and proposed business processes. When necessary, adjust proposed processes or propose rule, policy or procedure changes to maintain compliance with all applicable constraints.Coordinate department business program specialist and technical staff efforts to clarify, revise, develop, and implement process descriptions and functional programming specifications.Create documentation of process and system development changes, and assist business and technical staff to draft new procedures and publications.Track system problems and their resolution using client's help desk ticketing system, bug-tracking system and other IT request systems. Investigate and analyze system problems and design solutions.Coordination, planning and execution of efforts around Quality Assurance of business systems and processes, reliability testing for the client’s products and/or development processes.Develop and execute test cases, scripts, plans and procedures. Record test progress and results.Follow software development life cycle methodologies and practices around system testing and quality assurance processes.Develop software-testing plans and conduct software tests from components to entire systems.Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solutions to these issues.Document user-acceptance test criteria and conduct user/system acceptance testing.Provide thorough feedback to business and technical staff regarding needed enhancements.Analyze business data integrity throughout the project.Top Required skills (7 or more years of experience):Advanced knowledge of business analysis: business process documentation, business process design, requirements gathering, functional design.Advanced knowledge of quality assurance and software testing methodologies.Knowledge of project management principles, methods, and practices.Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.Top 2-3 Nice to Have skills:ITIL 4 Foundation certification or similarCompTIA A+ certification of similarPMP certification or similar Notes:This position will be working a hybrid schedule with at least 2 days in office per week.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Job DescriptionThe client is looking for a Business Analyst/Consultant IIIUnder the general guidance of the IT Solution Delivery Manager, this position is responsible for growing and operating the Information Technology Solution Delivery program at the client. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals.Essential duties include: reviewing, analyzing, and evaluating business systems and user needs; formulating systems to align with business strategies; business process reengineering and identification of new applications of technology to business problems to make business more efficient and effective; business process mapping; preparing solution options, risk identification, financial analysis; development of requests for proposals; performing testing, validation, and quality assurance of the client’s; maintaining a high degree of professionalism including during interactions with executive leadership; creating and implementing IT policies, procedures, standards and guidelines.The incumbent is expected to be familiar with a wide variety of IT concepts, practices, and technologies.Lead and participate in teams representing the business needs to technical staff and technology system capabilities to business staff.Facilitate discussions among all appropriate technical and business staff to clarify business rules, define system output, facilitate the design of business and technology system processes, and negotiate project timeline changes.Analyze and document business rules, business and technical requirements, and system operations and procedures.Review existing and proposed rules, policies, and procedures for impact on current and proposed business processes. When necessary, adjust proposed processes or propose rule, policy or procedure changes to maintain compliance with all applicable constraints.Coordinate department business program specialist and technical staff efforts to clarify, revise, develop, and implement process descriptions and functional programming specifications.Create documentation of process and system development changes, and assist business and technical staff to draft new procedures and publications.Track system problems and their resolution using client's help desk ticketing system, bug-tracking system and other IT request systems. Investigate and analyze system problems and design solutions.Coordination, planning and execution of efforts around Quality Assurance of business systems and processes, reliability testing for the client’s products and/or development processes.Develop and execute test cases, scripts, plans and procedures. Record test progress and results.Follow software development life cycle methodologies and practices around system testing and quality assurance processes.Develop software-testing plans and conduct software tests from components to entire systems.Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solutions to these issues.Document user-acceptance test criteria and conduct user/system acceptance testing.Provide thorough feedback to business and technical staff regarding needed enhancements.Analyze business data integrity throughout the project.Top Required skills (7 or more years of experience):Advanced knowledge of business analysis: business process documentation, business process design, requirements gathering, functional design.Advanced knowledge of quality assurance and software testing methodologies.Knowledge of project management principles, methods, and practices.Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.Top 2-3 Nice to Have skills:ITIL 4 Foundation certification or similarCompTIA A+ certification of similarPMP certification or similar
Notes:
This position will be working a hybrid schedule with at least 2 days in office per week.
(Please ensure email matches your resume email)
(document types allowed: doc/docx/rtf/pdf/txt) (max 2MB)
By submitting this form, you are consenting to the VIVA team contacting you via Phone/Email
Posted (Mar 02, 2026)
The client seeks a Senior Business Analyst to support business case analysis, process re-en...
HybridDescription: The client is seeking a Senior QA/ Tester to perform QA and ...
Description:
The client is seeking a Senior QA/ Tester to perform QA and ...
HybridDescription:The client is seeking a detail-oriented and cu...
Description:The client is seeking a detail-oriented and cu...
Posted (Feb 26, 2026)
Description:Business Analyst — IT Governance and Application Support...
Senior Business Analyst / Process Analyst – Municipal ITPosition Summary:The Senior ...