Senior Business Analyst

Senior Business Analyst

Job Description

Senior Business Analyst / Process Analyst – Municipal IT

Position Summary:
The Senior Business Analyst will support enterprise IT initiatives by conducting business process analysis, requirements gathering, and documentation within a municipal government environment.

Key Responsibilities:
Conduct stakeholder interviews and discovery workshops
Document current-state and future-state workflows
Develop Business Requirements Documents (BRDs)
Perform gap and impact analysis
Support vendor evaluation and solution assessments
Assist in system testing (UAT)
Support change management and user adoption

Required Skills:
Requirements elicitation and documentation
Process mapping (Visio, Lucidchart, etc.)
Gap analysis
Functional specification writing
Workshop facilitation
SDLC knowledge

Required Experience:
6–10+ years business analysis experience
Experience working in municipal or state government settings
Experience with ERP, finance, public safety, HR, or permitting systems
Ability to work independently and advise leadership

Preferred Certifications:
CBAP (preferred)
PMI-PBA (preferred)
ITIL (nice to have)

Notes:
Hybrid
Travel: Occasional onsite presence required

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.