Program Manager

Program Manager

Job Description

Description of Services & Deliverables

The Program Manager will work under the direction of an client supervisor to achieve the goals and objectives of the client PALM Integration Project.

Responsible for oversight and management of the client PALM Integration Program consisting of multiple systems and state agencies
Develops the program strategy, supporting business case, and various enterprise-wide high-level project plans
Ensures integration of systems and projects and adjusts project scope, timing, and budgets as needed, based on the needs of the stakeholders
Communicate with IT leadership, business leadership, and vendors to communicate program strategy, direction, and changes
Responsible for delivering all projects contained in the project portfolio on time, within budget, and meeting the strategic and business requirements
Responsible for tracking key project milestones and recommending adjustments
Project Initiation, Planning, Execution, Monitoring & Controlling, & Closing
Scope definition, validation, and control
Schedule planning, definition, sequencing, estimating, development, and controlling
Quality planning, management, and controlling
Resource planning, estimating, acquisition, development, management, and controlling
Communications planning, management, and monitoring
Risk planning, identification, qualitative and quantitative analysis, and response planning, implementation, and monitoring
Stakeholder identification, planning, management, and engagement
Issue Management and tracking
Manage and mentor project leaders and project management staff, both intra- and inter-agency
Responsible for the management of one or more medium to large-sized, moderately to highly complex projects
Create agency specific user acceptance testing plan
Coordinate, track and assist with development of user acceptance test scripts
Create training plan for agency managed end user training
Ensure effective communication among project stakeholders
Monitor contractorperformance
Serve as a single point of contact for reporting project status
Serve as single point of contact between client and the PALM project team
Provide detailed and summary reporting of project status, including progress and outlook
Make recommendations for executive action when required
Ensure compliance with contractual agreements
Coordinate activities with client Information Technology Services (ITS), Criminal Justice Information Services (CJIS), BSP, IFS.
Provide assistance to client staff in the preparation of documentation to support budget requests, and supporting documentation required by the Governor’s Office and Legislature
Plan and facilitate meetings as required by client and the Palm Project team
Prepare and present information related to data sharing as required

Deliverables:
Program Management documentation including system inventories, strategic documentation, white papers, contracts, MOUs, and all other deliverables required to oversee and manage the client PALM Integration Program
Project Management Plan, describing how the project will be planned, executed, monitored, controlled and closed
Project Schedule, including activity definition, activity sequencing, activity duration estimating, milestones, and resource allocations updated biweekly
Risk Management Plan including a risk register identifying all risks with a qualitative and quantitative risk analysis and risk response plans updated biweekly
Issue Register updated biweekly
Deployment and Implementation Plan
Test Plans including Defect Management Plan
Communications and Communications Management Plan
Action Items Register
Status reports based on reporting schedule
Monthly Budget and Expenditures report as required
Research papers on existing systems and related technology
Information on data fields and data mapping activities
Summarization and/or white papers of research activities
Presentations as required

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status