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Service Support Analyst

100% Remote (Within US) 12 Months
Contract $24.29/hour - $29.29/hour






Accepted: .doc, .docx, .pdf, - max 20MB
Posted: Sep 18, 2026
Ref: BTNCSS039

Position Overview


Remote

APD and Expansion Budget Analyst

The client receives federal financial participation for system and program activities funded through Advance Planning Documents, which carry specific spending, phase, and reporting requirements.

Key Responsibilities

Monitor and report on APD expenditures, confirming that spending aligns with approved APD budgets, by fund type, and applicable federal requirements.
Perform detailed fund analysis of expenditures and reconcile actual spend to budget.
Track spending by project phase and report on phase budget status and remaining balances.
Prepare, review, and process journal vouchers related to APD and Expansion activities.
Analyze Expansion pharmacy rebate collections and pharmacy spend, reconcile rebate receivables, and report on net pharmacy cost trends for the Expansion population.

Qualifications

Experience in budget analysis, financial reporting, or federal funds and grants management, preferably in a government or healthcare finance setting.
Familiarity with federal financial participation, Advance Planning Documents, or similar federally funded project structures is strongly preferred.
Analytical skills are sufficient to analyze spending by fund and by phase and to reconcile rebate and expenditure data.
Proficiency with spreadsheets and financial systems, with the ability to produce clear reports for leadership.
Ability to work independently and manage multiple reporting requirements on schedule.



Skill - Required / Desired - Amount of Experience
Experience in budget analysis, accounting, or financial reporting, preferably in a government or healthcare finance setting. - Required - 3 Years
Experience executing against multiple priorities/projects. - Required - 3 Years
Proficient use of project collaboration and tracking tools (Microsoft Project Suite, MS Teams, Zoom, etc.) - Required - 3 Years
Exceptional written and oral communication skills. - Required - 3 Years
Experience monitoring Contract Spend on multiple Contracts - Required - 3 Years
Prior state government/public sector experience with health and human services programs (such as Medicaid, Medicaid Management Information System (MMI - Highly desired - 3 Years
Experience with tracking fund utilization across state and federal sources - Required - 3 Years

Notes:

Remote


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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Competitive Benefits


Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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Service Support Analyst


Reference Number: BTNCSS039
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