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Service Support Analyst

100% Remote (Within US) 12 Months
Contract $24.29/hour - $29.29/hour






Accepted: .doc, .docx, .pdf, - max 20MB
Posted: Sep 18, 2026
Ref: BTNCSS18

Position Overview


Remote

Budget Operations and Contract Monitoring Analyst

The Budget Unit processes a high and growing volume of journal vouchers, contract authorizations, and budget revisions across state and federal funding sources.

Key Responsibilities
Prepare, review, and process journal vouchers so that expenditures and corrections are recorded accurately across the appropriate funding sources.
Monitor contract spend against authorized budgets and produce regular reports on contract utilization, variances, and projected spend.
Track fund utilization across state and federal sources and confirm that spending remains aligned with appropriated and certified amounts.
Prepare and process budget revisions to the appropriation and certified budget, with clear documentation and an audit trail for each revision.
Support reconciliation and respond to questions from program and finance staff on contract and budget matters

Qualifications
Experience in budget analysis, accounting, or financial reporting, preferably in a government or healthcare finance setting.
Familiarity with journal voucher processing, fund accounting, and budget revision procedures.
Strong attention to detail and the ability to manage a high volume of transactions accurately.
Proficiency with spreadsheets and financial systems, with the ability to produce clear reports for leadership.
Ability to work independently and meet recurring deadlines.


Skill - Required / Desired - Amount of Experience
Experience in budget analysis, accounting, or financial reporting, preferably in a government or healthcare finance setting. - Required - 3 Years
Experience executing against multiple priorities/projects. - Required - 3 Years
Proficient use of project collaboration and tracking tools (Microsoft Project Suite, MS Teams, Zoom, etc.) - Required - 3 Years
Exceptional written and oral communication skills. - Required - 3 Years
Experience monitoring Contract Spend on multiple Contracts - Required - 3 Years
Prior state government/public sector experience with health and human services programs (such as Medicaid, Medicaid Management Information System (MMI - Highly desired - 3 Years
Experience with tracking fund utilization across state and federal sources - Required - 3 Years


Notes:

Remote


VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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Competitive Benefits


Your well-being Matters

Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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Service Support Analyst


Reference Number: BTNCSS18
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