Systems Engineer

Systems Engineer

Job Description

JOB DESCRIPTION

Overview
The Senior Systems Engineer Contractor leads the technical design and validation of client  solutions supporting national financial services and external organizations. This role manages technical labs, ensuring environments(hardware and software) remain current, secure, and ready for testing, validation, and certification activities. The position requires advanced technical expertise, strong leadership in cross-functional collaboration, and the ability to drive process improvements while maintaining compliance with client security standards. Ability to quickly triage major issues within application flows is vital.

Responsibilities

Technical Design & Validation
o Lead design and validation of client solutions.
o Identify gaps between current and future states; develop solutions to close those gaps.
o Design and execute customer validation tests, including detailed test plans and use cases aligned with security and compliance standards.
Lab Management
o Oversee technical labs to maintain currency with evolving technologies.
o Ensure readiness for testing, validation, and certification activities.
Testing & Analysis
o Coordinate technical and end-user resources to execute tests and analyze results.
o Document findings, communicate issues, and provide timelines to stakeholders.
o Assess labor and technical skill sets required for testing activities.
Operational Support
o Implement customer-side monitoring tools.
o Lead operational outage events and manage complex customer problem resolution.
o Drive process improvement efforts for client channels.
Performance & Standards
o Analyze FedLine solutions for performance and cost optimization.
o Develop and maintain client standards; monitor SLA targets and ensure alignment with strategic objectives.

Qualifications
Education:
o Bachelor’s degree in Computer Science, Engineering, MIS, or related field (graduate degree preferred).
Experience:
o 5–7+ years of direct technical work experience, including 2+ years in leadership roles within complex organizations.
Technical Expertise:
o Proficiency in PKI, LDAP, networking, routers, firewalls, middleware (Sterling Connect:Direct, IBM MQ, SecureTransport), proxy solutions (Sterling Secure Proxy, Tivoli Access Manager), and client-side technologies (Axway SecureClient).
o Familiarity with multiple operating systems (Windows, Unix/Linux, Solaris).
Skills
Advanced knowledge of IT testing methodologies, infrastructure and integration testing.
Strong understanding of project management methodologies.
Excellent analytical, problem-solving, and decision-making abilities.
Strong background in production systems 24/7 x 365 support
Ability to influence and lead cross-functional teams without direct authority.
Exceptional written, verbal, and presentation skills; ability to communicate technical concepts to non-technical audiences.

Please list the top 3 hard skills:

Subject matter expertise in areas such as:
o PKI, LDAP, routers, firewalls, networking.
o Middleware solutions (e.g., Sterling Connect:Direct, IBM MQ, SecureTransport Server).
o Proxy solutions (Sterling Secure Proxy, Tivoli Access Manager) and client-side technologies (Axway SecureClient).
Strong understanding of operating systems (Windows, Unix/Linux, Solaris).
Ability to design and lead customer validation tests, develop use cases, and create detailed testing plans aligned with business and technical requirements.


Please list the top 3 soft skills:
Proven ability to lead technical and non-technical teams without direct authority.
Strong skills in:
o Project management methodologies.
o Coordinating resources for testing and operational activities.
o Communicating technical concepts in business terms to executives and stakeholders.
Demonstrated capability to drive process improvements, manage complex customer problems, and lead customer calls for critical issues.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status