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Technical Support Specialist

Rockford, TN

9.5 Months

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Posted: Aug 04, 2026

Ref: GDTNTS4

Position Overview

Position Summary
We are seeking a Technical Support Specialist to support day-to-day mechanical processing and production operations for detector materials used in PET molecular imaging applications. The role is intended for a hands-on production environment and requires daily operation of manufacturing equipment, adherence to process instructions, accurate documentation, and strong commitment to safety, quality, and work ethics.
The position supports potential conversion to full-time employment within one year. The ideal candidate is reliable, detail-oriented, comfortable working on the production floor, and willing to learn specialized mechanical processing steps used in large-volume manufacturing.

Key Responsibilities
Operate production equipment on a daily basis to support mechanical processing and large-volume manufacturing activities.
Perform cutting, sectioning, and shaping operations using wire saws, ID saws, OD saws, and related production tools.
Support grinding, polishing, surface finishing, and post-processing of materials according to approved procedures.
Prepare, load, unload, clean, and maintain equipment and work areas to ensure safe and repeatable production flow.
Follow manufacturing processes, work instructions, inspection requirements, and process-control expectations.
Track samples, record process parameters, document deviations, and maintain accurate production records.
Work closely with process engineering, production, quality, and R&D teams to support process improvements, troubleshooting, and transfer of improved methods into routine manufacturing.
Follow EHS requirements, PPEr rules, material-handling procedures, and housekeeping standards in a production environment.

Required Qualifications
Hands-on experience or strong willingness to work in a production, manufacturing, machine-shop, laboratory, or technical processing environment.
Ability to operate equipment safely, follow detailed procedures, and maintain consistent attention to quality.
Good mechanical aptitude, manual dexterity, attention to detail, and ability to perform repetitive precision-processing tasks.
Strong work ethic, reliability, commitment, and ability to work effectively in a team-oriented production environment.
Ability to document work clearly and communicate issues promptly to supervisors or engineers.

Highly Desirable Skills
Experience with wire saws, ID saws, OD saws, grinding, polishing, lapping, cutting, surface finishing, or precision sample preparation.
Experience operating or supporting characterization equipment, optical inspection, dimensional inspection, or related measurement tools.
Familiarity with production documentation, sample tracking, EHS practices, and continuous improvement in a manufacturing environment.

Notes:
9am - 5pm
This is a contract role with the possibility of conversion to full-time based on business needs and performance

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Competitive Benefits

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Health & Future Fully Covered

At VIVA, employee well-being is paramount. Our comprehensive benefits package ensures your health, financial security, and quality of life are always prioritized.

Health Insurance

VIVA provides employees access to a comprehensive group health insurance plan (Medical, Dental, Vision, Basic Life, Term Life, and Accidental Death) through our flexible PPO plan-allowing you the freedom to choose healthcare providers.

401(k) Retirement Planning

Plan securely for your future with automatic payroll deductions into a tax-advantaged 401(k) retirement plan, including employer-matching contributions for eligible employees.

Performance Bonuses & Referrals

Earn performance-based bonuses and generous referral incentives of up to $500 when recommending talented candidates who become part of the VIVA family.

Biweekly Direct Deposit

Enjoy timely and convenient payroll with biweekly direct deposit to your chosen financial institution. Biweekly Direct Deposit

VIVA Perks Program

Access exclusive employee discounts and savings on electronics, travel, groceries, apparel, and more through our dedicated VIVA Perks Program.

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